This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With 100,000 miles the vehicle started using oil quickly. Overtime after oil changes had to consistently add 1 liter every two weeks. Without notice vehicle completely failed and wouldn't turn over. Everything lights up and works on the inside but the engine won't turn over which is the same problem as 2011 recall. This causes me to have a non working vehicle and still having payments. When asked about repairing was told I need a whole new motor at a minimum of $8,000.
I noticed my oil light coming on frequently and Audi told me that they thought it was a faulty hood latch sensor. After about 6 months I ended up paying to replace the hood latch only to find out a month later that my oil light came back on so they told me just add oil. After another year they amount of oil has increased rapidly and I'm currently at 79,600 miles. I found out there was a class action lawsuit on my car up to year 2011 on this exact issue. Problem is I have a 2012 that was ordered in 2011 and I have the same engine model caeb has the others. I fill up 1 quart every time I fill my tank. Audi told me it was okay to keep filling with oil and it wouldn't be any damage, when I found out it does cause damage. There is no oil leaking from the bottom, so it is scoring in my piston rings.
Since January 2019, the vehicle oil light has been turning more and more frequently. I was told by Audi dealership that it is normal to add a quart every 1000 miles or so. I am adding a quart per 100 miles. When communicating with Audi dealership my claims were dismissed and I was told work costs to replace piston rings would be over $6000 dollars. When researching class action lawsuit, my engine code is the one that is affected by the oil consumption problem, but when communicating that to Audi of America hotline, I was told that my vehicle has not been rewarded any extended warranty.
My car was purchased on July 20th 2019, with 105K miles...I am having to add oil every 400-100 miles...I am also beginning to see random alerts and cannot seem to rest them when no defects are found. This is very frustrating and causing major confusion and concerns.
I purchased my 2012 Audi from carmax with 20, "?" miles on it. It now has 106,000. I noticed more oil consumption than it should. I am very very on top of maintaining my vehicles. Regular maintenance original Audi parts during replacement.... then my check engine light came on. Had the code checked and it was turbo booster problem and crankshaft. Was told fixing crankshaft may possibly fix turbo booster code without paying $3,000-4,000 to fix. As they were fixing it I was told the crankshaft had red letters on it meaning it came from a junkyard prior to my purchasing it! so it had to have gone bad before 20,000 miles which is ridiculous! so I paid the $500 to fix it and drove it 158 miles and the check engine light came on again. So I just burned $500 for nothing! I love my Audi but I will never ever purchase an Audi that is such an unreliable vehicle again. In doing research I see that 2012 Audi engines are very very bad news! apparently this is happening to a lot of Audi owners. Buyer beware!
Vehicle was in motion on a highway and experienced problems with the turbo underboosting. Error code was P0299 negative pressure deviation, turbocharged excessive wastegate play occurred on Audi with 68K. Requires a new turbo charger to fix.
With normal city driving speed engine rode rough and then stopped. Towed to Audi dealership where they diagnosed a timing chain tensioner problem like many others, but even though mine is the same issue, it is not part of the current settlement class. Cost to repair is more than $6,000.
I am having to add oil every 500-800 miles. I did not have the oil consumption test done due to it sounds like a waste of money and they do not even fix the problem. Is anyone having these problems in the 2013 models? I am thinking about trading it in or maybe I should just go to a different make truck.
Timing chain and/or timing chain tensioner failure on my vehicle. This same issue is iin a class action lawsuit. My vehicle engine size and year are listed but my car is not covered. I have they exact same issue with my vehicle and will have to pay thousands of dollars to have repaired. I feel like this issue should be extended to other VIN #'s that are having the exact same issue but are not being acknowledged by Audi. The vehicle barely starts and does not have any power when moving forward. It was in motion.
Catastrophic engine failure caused by jumped timing chain caused by defective timing chair tensioner. I purchased my vehicle on 12/03/2015 with 45,483 miles. I maintained my vehicle at independent mechanics due to the dismal service at the only dealership in town and its poor online reviews. I frequently added oil to the engine when prompted by the car. On January 10, 2016, I left the gym and started my car. It took longer than normal to turn over, and the check engine light was illuminated. The next day, I took the car to autozone who pulled the P001600 dtc code (crank position sensor and camshaft position sensor correlation). I took the car to my local mechanic, who also pulled the P001600 in addition to the P02900 dtc (turbo under boost). That mechanic also heard noise from engine timing cover area and coolant seepage/leak at the water pump area. They recommended the car be towed to a specialist, which was done. He pulled the P001600 (237) dtc code and a P0562 low voltage code. At this time, I contacted Audi of America and notified them of the issue. I was made aware of the timing chain class action lawsuit regarding the defective tensioner, but informed that my VIN wasn't covered. At their recommendation, the car was towed to an Audi dealership. All service records, oil receipts, etc were provided to Audi. Audi "declined assistance", leaving me with an undriveable car, a $750 bill from the mechanic, $55 tow bill, $150 (and growing) rental car charge, and an estimate of over $8K to re-build the engine. Additional records available.
The contact owns a 2012 Audi Q5. While the vehicle was at penske Audi West covina (2016 E garvey ave S, West covina, ca 91791, 866-713-0688) for routine maintenance, the dealer discovered that the water pump and assembly had fractured. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to call NHTSA. The failure mileage was approximately 42,000. The VIN was unknown. Updated 11/26/18
Water pump broken at 39,000 miles. Broken plastic propeller. Car started "bucking" as I pulled in to get it inspected. I was advised that the car was not drivable...water pump failures are sited on the internet by many. I have talked to Audi customer service without success. Audi owners report that they have been given payment for the pump and extended warranty. Please advise what options I have in this situation.
I drove my car to work, parked in the garage, picked up the car, the garage attendant brought it to me and turned off the ignition. The car was in park when I tried to start the car, but it would not turn over and ultimately the engine never started again. I had it towed to Audi manhattan the next morning. The car has not worked since. It will be a week this coming Friday, August 4, 2017.
A D V E R T I S E M E N T S
- Lexington, SC, USA