This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Rear Subframe was found to have two significant holes that would not allow the car to pass a safety inspection, and I was told a significant hazard that required immediate repair. This is the only part on the vehicle with rust and is the same issue of rear subframe rust that Mercedes Benz is covering under warranty on the same-year cars due to a manufacturing defect. Audi Tysons had serviced the vehicle since new but was negligent in warning me of the extreme rust or safety hazard that had developed. The first inspection by an independent shop found this issue and said it is common on Audi Q5 manufactured in this time frame. According to the repair shop, the part has a plastic protective cover that allowed water to stay trapped and is the main contributing factor. Audi refused any warranty coverage stating the warranty only covers "vehicle body sheet metal panels, " but the Owner's Manual for Warranty Coverage states "-- a defect in manufacturer's material and workmanship that will result in rust perforation of the vehicle body". The Q5 is a low-mileage (87,500) vehicle that has been garaged for ~50% of its life in Northern Virginia. In summary, this is a know critical safety issue due to a manufacturing/design defect that Audi is not addressing.
While driving at steady highway speed and all windows closed, the car front sunroof glass section "exploded" quite loudly with glass bits thrown into the air and other small chunky sections falling into the fabric liner area. Happily not into the cabin. About 2-3 inch broken perimeter edge of glass remains in place. No indication of road debris hitting the car (nor passing by an overpass or from truck roof etc. Outside temp about 75F. See included pics.
Due to extreme cold weather the rear sunroof glass pane shattered. The vehicle was parked over night in negative degree weather; not in motion. Audi dealership recognizes this as a natural caused instance, not covered by warranty and not covered under the past recall, which was only for the front sunroof glass pane.
Takata recall head curtain bag recall fuel pump flange recall I've had no accident or malfunction as yet, but want the products to be replaced in my vehicle as soon as possible. I've contacted the dealership and in the last 6 months they have not been able to schedule any time for the recommended repair.
This is a design defect. The side mirrors are too large and placed in a location on the window that creates a blind spot and in particular the driver's side there are instances when you can not see a car coming at you from the left, or of you are turning left you cannot see if there is an island. While we have not had an accident, it is a hazard and should be rectified. This has given rise to a number of near accidents and I have tried to get audio to listen to me.
A D V E R T I S E M E N T S
- Broadlands, VA, USA