This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have water leaking on the driver side roof and upon Dealer servicing - it was due to faulty or worn out seals on the front windscreen- and even though the windscreen is not damaged - Audi recons it has to be replaced at customer cost including the windshield that is in good condition since to cover their inability to take the glass out w/o breaking it. In public forums I see quite a few such fixes enough to warrant this should be investigated and tagged under recalls
Noticed passenger side floor board is soaked after it rains. This happens if it is parked or if your driving. All drains are clear and when dropping headliner, noticed a "water" way running down towards passenger pillar, on pillar airbag and down to floor board. Dealership told me that many other 2010 Audi Q5's have the same issue and implied this is probably why my sunroof motor is not functioning anymore due to water getting in and they quoted me $2500 to fix this manufacture flaw. If my vehicle hasn't been in a wreck and the sunroof frame is bad, why isn't there a recall for this?
The sunroof has a leakage which as causes damage to sunscreen. The water from the sunroof has leaked into vehicles electrical system and has caused back up camera, parking, the stereo system to malfunction. Water from the roof has also affected the engine's blower it has short-circuited so that the ac and heater no longer put out air.
A few weeks ago, my wife and I observed water on driver's side of the dashboard after it rained. I then checked the floor carpet in the driver's foot well -it was wet. After removing the driver's side grab handles, A-pillar trim and the visor in order to lower the headliner, I observed water dripping at the junction of the drain hose to the sunroof. I also observed more water leaking into the car between the top side of the windshield and the body of the car. I also noticed that the driver's side curtain airbag was wet from the water dripping from the sunroof / drain hose connection. On 10/15/18, I called Audi of America and informed the representative of the problems with the vehicle the representative took my information and said, "somebody will get in touch with you". on 10/17/18, I received a phone call from Mrs. Shemonia. I informed Mrs. Shemonia that our Q5 has leaking sunroof drain that causes water to drain over the driver's side curtain airbag, which may prevent the airbag from deploying properly. I also informed Mrs. Shemonia V. that the windshield is lose which cases water to leak into the car as well. Lose windshield is also a safety defect because it may prevent the passenger's side front airbag from deploying properly. Mrs. Shemonia stated that Audi declined to provide any assistance with repairing these two problems since the Q5 is out of the factory warranty period. I called bell Audi and spoke to service advisor tom who stated that he was aware of the leaking sunroof drains due to dry rot and that the repair would cost about $800. According to tom, the windshield repair would cost $1200 because "the old windshield cannot be taken out without breaking it so a new windshield would have to be installed." It appears that Audi of America does not care about their vehicles being unsafe.
We are aware that there was a different recall that did not include our car that caused corrosion in the paneling of the car from the moon roof and it was possibly causing air bags to deploy. We have been to the dealership to be serviced and they have explained to us that there is excessive amount of corrosion in the panels of the car and also the corrosion and water leakage has destroyed the electrical components of our backup camera/system. We are wondering if this has been brought up by other people because, although our car's VIN was not included in the recall I am referring to, it seems strange that my car has these exact same issues. There is not an exact date attached to these issues because it must have been happening for quite some time. The only reason we know of the corrosion is because the dealership employee crashed into our car and they had to fix the damage. In doing so they discovered the excessive amounts of corrosion and could not explain the reasoning/cause behind it.
A D V E R T I S E M E N T S
- Bloomington, IL, USA