8.9

pretty bad
Typical Repair Cost:
No data
Average Mileage:
38,000 miles
Total Complaints:
7 complaints

Most Common Solutions:

  1. not sure (7 reports)
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2020 Audi Q3 windows / windshield problems

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2020 Audi Q3 Owner Comments

problem #7

Jul 162024

Q3 Teknik 2.0L

  • Automatic transmission
  • 29,826 miles

A D V E R T I S E M E N T S

click to see larger images

sun roof leaking sun roof leaking

Leaking thru sunroof onto gear shift

I have owned 4 Audi vehicles.. This 2020 Audi Q3 Teknik is the 4th. On July 11th, when driving through a rain storm, water started coming into the cabin of the vehicle out of the overhead light fitting & dripping onto the gear shift and radio/gps unit. We had to get to our destination so tried to catch the water in plastic ziplok bags (see photos). Upon returning home on 15 July I immediately took the vehicle to my regular Audi dealership ( Audi St.Laurent) and explained what happened. The dealership service staff acknowledged that they have had lots of complaints about this design defect & that there was a long maintenance wait for appointments. No problem; I was booked in for 13 August 2024. No mention made as to being charged for this.

12 August brought the car to the Dealership (Audi St.Laurent), to find that I had to agree to a C$1,050+ ‘evaluation fee’. I declined to sign this. The dealership again agreed that this was a design defect but advised that they couldn’t accept the vehicle unless I signed. I asked to speak to the dealership maintenance supervisor who advised that, since the car was out of warranty, nothing could be done about the charge. I asked to go ‘up the chain of authority’ and spoke to someone at Audi Canada. I was told that, since Audi considered that it wasn’t a safety issue, then Audi couldn’t accept covering the cost! I was surprised & explained that I thought it most definitely was a safety issue. Audi also said to me that no coverage would be provided since the vehicle was out of warranty. I expressed the thought that since this was an Audi design defect (as expressed their own Audi staff) , and not a wear & tear/usage issue, then the warranty had nothing to do with it. After I asked to speak to his manager, the Audi Canada representative said he’d consider what I’d said & get back to me in 2 days. Called me back in 5 days to say there’s nothing they could do.

Separately I checked on the internet to discover that Audi have known about this defect since 2018/19. Yet they never advised me (or anybody?) about it prior to the expiry of the purchase warranty. We found that they have even issued a manual to their technicians to fix it. To the owner of the vehicle it appears that the cost to the client to do this repair ranges from C$3000-$5000.

- desmond acheson, Westmount, QC, Canada

problem #6

Mar 012023

Q3 Premium

  • Automatic transmission
  • 70,000 miles

Every time it rains, it leaks a lot of water inside my car,iIt falls on my stereo, ports, bottoms, stick, chairs, everywhere. I have to be super careful every time I have a lot of towels in my car to try to dry, stereo made a short circuit... This is not a luxury car, it's just trash.

- josias, Ankeny, US

problem #5

Apr 292023

Q3 S Premium

  • Automatic transmission
  • 31,000 miles

I am not sure if Audi will cover this repair. Water was leaking from the overhead light console, possibly through the sunroof? I drive a 2020 Audi Q3, Would like to hear from others who have had this problem. Did Audi cover for the repair? What can I do to get them to fix this for free? What was the cost of getting it repaired?

- Joanna B., Summit, US

problem #4

Jul 272022

Q3 Premium

  • Automatic transmission
  • 61,021 miles

A D V E R T I S E M E N T S

Looking for advice on contacting the Audi dealer to resolve this problem.

- Charlie M., Hickory, NC, US

problem #3

May 282022

Q3 S-line

  • Automatic transmission
  • 33,000 miles

Haven't yet gotten to the dealer to diagnose and repair, but it's clear from the internet that this is a real and ongoing problem for Audi Q3's, and not just the 2020 version. Given the cost of the vehicle, (not to mention the supposed "German engineering"), it's unfathomable that this hasn't been a recall item yet, and that Audi hasn't come up with a fix for it. How come my other car, a much older Japanese Lexus with a sun roof, has never had a problem? A leak that lets water into the car is dangerous and could potentially have long-term effects like mildew and mold or ruined electronics! Really unhappy to have purchased this car, because I'm anticipating a run around from the Audi dealer.

- Shelley B., Boston, US

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problem #2

Apr 292021

Q3 Quattro Premium 2.0t

  • Automatic transmission
  • 22,145 miles

Upsetting and annoying. Only owned my car 4 months, and after a few constantly rainy days, I get this water leak issue. I am currently waiting on the dealership to provide me with an update on the repair. This better be covered under warranty.

- Beatriz A., Austin, TX, US

problem #1

Aug 202021

Q3 Premium Plus

  • Automatic transmission
  • 19,000 miles

The issue can be fixed, I assume. I am more concerned with the logterm issue of mold and water and electrical never mix well. This is going to be a longterm issue and I do not believe Audi will care about. The leak will be fixed. But, what's going to happen next month, nect year, etc.?

- Gene W., Kitty Hawk, US

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