This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Child safety locks turn on and after a point it shut off.I turn in the problem to the dealer but the problem didn-??t get fix.what I understand Audi is the deal take my vehicle and have it sitting in there lot and don-??t fix my problem and I would have to take the vehicle 2 to 3 more times with the same problem not getting problems resolved then when I get upset and I complain then I get videos that they are working on my vehicle.
I have experienced twice now that water leaks from the overhead panel and flickering of the overhead lights from the water interfering with the electrical components. It begins to leak from overhead when the car is running and after it has rained. I have read reviews online that this has happened in the Audi Q3 models.
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
- Tampa, FL, USA
Search CarComplaints.com for these popular complaint phrases...
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn-??t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won-??t fix it. Occurred first time at 35k
Every time it rain water comes into the vehicle.So it happen from the overhead panel and it mess with the light and it stay on.So where the lights are the water comes out and falls on the phone charger, usb outlet and the gears parking, drive etc.I took the vehicle to the dealer and the results stated check and clear drains search for TSB found 2056944/8 check seal and sunroof glass and readjust.This is the second time this is happening and every time I open the sun roof it-??s moisture there.
Car completely shut down, driving 30 miles an hour, had no power or steering. Dealer 'never heard of it' but had a recall software update I had not been told about for the 'engine control unit''software EA888 Bosch and Continental. And 'internal control module performance caused lost power to vehicle ' also clock sets to midnight and they don't have a fix for
After stopping at a sign on a busy road, the engine fully shut down after a second or two of acceleration. A warning came on the dash to pull car over and call dealer. The engine was completely dead, but I was able to coast to side of road. After thinking about the situation for a few minutes, I started up the car again since I was in a precarious location. I drove it another ten miles to my destination without any issues. After reaching my destination, I called Audi roadside assistance. They sent a tow truck (it took just under four hours to arrive). They then towed car to elk grove Audi, which is when I learned that Audi knew of this problem but was not updating the software until problems developed in the cars. I feel that I was very lucky that the stalled engine did not happen on highway or that I did not have any passengers in car. The outcome could have been very bad. After contacting Audi customer service a few days later, they ('maria' on message line) said they would look into the issue and contact me by Friday Feb 12. I never received any further communication from Audi.
Truck reads faint or old lanes on the road & will often jerk the truck over to the old lane vs the actual lane that is being driven. When you try to take control its really hard as if the steering wheel locks. Recently the sensors for forward collision can sense pedestrians walking ahead of the truck a few feet away & will engage the emergency breaks as if were going to hit the pedestrians who aren't even close to us. The breaks upon release from a light or backing out of the drive way makes a horrible grinding noise. Audi said its a characteristic of the truck! today while driving the truck seemed to be shaking a little & reducing speed. When I pulled into the parking space the truck was still shaking. An alert lit up the dash board "drive system: Malfunction! please contact service. The tachometer was fully red 1-8 vs 7-8. I tried to give the truck a little gas to stop the shaking, but that did work. I shut the truck off waited & turn it back on the message was cleared. I was scared to drive it, but took the truck to Audi where it is being looked at. Auto start/ stop locks the steering wheel upon restarting & has taken off extremely fast in a jerking motion which could cause an accident. This was said to be another characteristic of the truck. It seems to be a lot of dangerous characteristics with this truck that are not mention before leasing. My previous A4 had similar features & these issues never occurred. I don't feel safe in this truck its brand new 2020 with 5K miles & it seems to be issue after issue.
I now have a brand new car for 4 weeks..on 5 separate occasions, the start/stop feature on the vehicle has presented a major problem...it stalls episodically when the brakes are applied...it stops but then does not start. The worst was pulling into an intersection, stopped to look for oncoming traffic...before I saw a car was heading down the hill, I tried to pull out but the car stalled and now oncoming traffic was bearing down on me.. I brought the car to Audi service, they told me Audi knows about the problem but has no fix!!! incredible! this is a major safety issue that is not being addressed. I was told by the service manager to override the start/stop feature to deactivate...it is now incumbent upon me to remember to do this every time I start the vehicle. Audi has a problem with this vehicle which has now become my problem. I am told that they have "no idea" when this will be fixed...are they kidding me...this problem has the potential of causing a major vehicle crash. This must be addressed and rectified. Please advise.
The presense front is does not work as designed. I have provided Audi with videos showing the presense not working at all under conditions they state it should and also did a test drive with the dealer who stated it was not working as designed but could not do anything since there are no codes. The videos show that I can rapidly approach a vehicle and the system does not engage. No warning or action, when I am with in a 1/2 car length of the vehicle in front of me and the presense system set to early. I did test drive other 2020 Q3S and they all behaved the same. My car had its radar system replace and still behaves the same way. A case was filled with Audi usa and they stated unless there is a code there is nothing they can do even though the dealer themselves believe there is something wrong. The distance warning system also shows signs of not always working as designed. For instance I have it set to 2 seconds. At times it does not warn me I am within the 2 seconds. At other times I can be more than 2 seconds and it still stays on. According to Audi the presense and distance warning system do not work together, therefore issue with one does not mean the other is having issues, but given they are both using the same hardware, there are using the same firmware. All this occurs either either on the highway or side roads. I have provided pictures from the videos for your review.
A D V E R T I S E M E N T S
- Beachwood , NJ, USA