This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Audi Q3. The contact stated that there was a failure with the dimension of the tires pertaining to a caster diagnosis. The color green displayed if the tires were balanced and aligned correctly when installed. The contact stated that the tire inspection caster testing remained in the red within less than 100 miles of owning the vehicle. Three different dealers were contacted: Audi North austin (12971 pond springs rd, austin, tx 78729, (844) 473-2985) Audi dominion (21105 I-10, san antonio, tx 78257, 1-(888) 478-2089), and Audi North park (15670 I-35, selma, tx 78154, (210) 960-6000). The dealers serviced the vehicle, but failed to provide a permanent solution. The vehicle was unable to be driven safely due to several alignments, tire servicing, and tire replacements. Two different independent tire technicians provided further diagnostic testing and determined that the caster was not available from the manufacturer as proprietary information. The approximate failure mileage was 100.
- San Antonio, TX, USA
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- San Antonio, TX, USA