This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard stated -??Electrical Malfunction-?? and yellow battery icon was illuminated. Eventually, the battery icon flashed red and message was to pull over immediately. The A7 was towed to an Audi dealership and the issue diagnosed as a -??catastrophic generator failure-??.
The alternator malfunctioned and was not available for inspection upon request My safety was put at risk as the car ceased to move while driving on high speeds on the hwy The problem has been reproduced by several other audi owners. This is a widespread issue putting multiple lives at risk The vehicle component has been inspected by the manufacture There were no malfunctions happening prior I was driving on the highway and all of a sudden, all the lights were going off on the car. alot of malfunctioning. first message was electrical system malfunction, then rear spoiler malfunction and the car ceased to begin moving. I had to park it in the merging lane and feared for my safey. I decided to call audi for a jump start. the car started but as soon as the cables were removed the car died again. i had to then call for a tow truck to take the car to the dealership. All this happened while i was cold and stuck in the middle of a busy highway street. I was told by audi this is a widespread issue. they did not provide a loaner car as they said they were out and ive been on the waiting list for the past 3 weeks. They also said the parts were back ordered and i can be looking at 3-6 months without my car. No reinbursement for the car payments either and im limited to a rental for $50 a day max which i would have to pay out of pocket and get reimbursed while paying for the car note as well. This is unacceptable.
The contact owns a 2019 Audi 7. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... pull over immediately and contact dealer. while driving a few minutes later my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop and unable to restart the vehicle. towed to dealer who assessed that starter/generator needed to be replaced.
- Greensboro, NC, USA
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On a late dark night driving back home from supper my wife's low mileage Audi suddenly died on a busy and unlit street (Champions Forest Drive). We had to call an Uber to take us home. We also had to leave the abandoned vehicle overnight. Early the next morning a Harris County Precinct 4 Constable Deputy came to our house inquiring about the status of our abandoned car. An Audi tow truck hauled the car to their North Houston Audi dealership that same early morning where we were told that the problem was due to a defective alternator. They also told us that we would have to wait 3-4 months for repairs. They have, at their small dealership, over 50 cars waiting to be repaired. We were also informed there are 40,000 to 50,000 vehicles worldwide with this exact same problem.
I am reaching out to update complaint number 11503265. Back in October of 2022, my vehicle turned off on me one time at the gas station and would not start until I waited 5 minutes. The vehicle did the same thing about 15 minutes later after I arrived at a friends' house. Following that incident later on that night it happened again. I have also had some issues with the vehicle not accelerating.
Received an electrical malfunction - please call service warning icon on dash display. In less than one mile, I received cascading sequential warnings - including transmission and steering warnings - please pull over now. I attempted to exit the freeway on the next ramp, on the I10 Freeway in Claremont, CA on the Monte Vista Exit - but the car completely lost all power and electric (dash and all screens were dark) blocking a traffic lane. Was stranded there for over 45 Minutes until AAA/Highway Patrol were able to obtain a tow truck. Car was towed to dealer and found out it is a known issue with the 48V Alternator System in 2019 Model Year Audis. Found out alternator is unavailable due to supply chain issues and car will be out of service for at least 4 weeks! Per research on Audi Forms, this is a known issue and Audi should be recalling these vehicles and performing the KNOWN software update (TSB Software Update 27-22-45 - Version 527) on all 2019-2020 Audi vehicles with this system. I was in fear of being rear-ended and injured - and to find out this should not have happened is very disappointing. Please require Audi to recall these vehicles and update the software so others are NOT put in this same life threatening situation - and then forced to wait until the vehicle can be fixed - currently at least 4 weeks! It has happened to MANY others - just check the Audi Owner Forums on the internet. Thank you for your consideration.
The contact owns a 2019 Audi A7. The contact stated that while driving at an undetermined speed, the vehicle was shuddering and failed to accelerate as needed. The contact stated that the oil warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Starter Generator failure of the 48v Mild hybrid system. This issue is very common, and has a recall on the 2019+ audi a6 (however its because of a risk of electrical fire). Car sends errors to driver as many electrical components begin to fail and fault one by one, steering wheel dynamics shifted while in motion (as steering module failed), air suspension faults occurred. The car inevitably died during operation. Was stuck inside of vehicle, the internal door handles are powered by the 48v system, they are not mechanical latches. Car stalls out when the 48v battery fails. I have had this part replaced on my car, dealership says there are 8 just like it in the past 2 months. Very common issue for Audi's. As more of these find their way on the road, each car magnifies the risks to vehicle owners and other drivers as these issues are becoming more in more common in 3 year old Audi models.
The electrical malfunction light came on while driving. Then my spoiler malfunction light came on. After that my dash board lit up like a Christmas tree. All kinds of lights came on. My car stopped in the middle of traffic. Had Audi care tow it to a Audi dealership. The SA says it's an alternator issue and there is no eta when the part will be in. They have over 30 cars at each Audi dealership around the city with no recall, or loaners. I may be without a car for a month or more.
"Electrical System Malfunction!" warning popped up, along with "Start/Stop Malfunction!". Car seemed to drive fine. Called dealership to make appointment to drop off car. Drove car another 8 miles, was on the way to the dealership when all components of the vehicle shut down, many warning lights then the vehicle went into limp mode and completely died. I was on a 50mph stretch of the highway and had to pull into the center median/divider for safety because there was no shoulder. Vehicle had to be towed. This appears to be an issue on many 2019+ Audis right now and turns out it is an alternator failure. I'm wondering if it's software related as it is happening on many Audi's right now.
The contact owns a 2019 Audi A7. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the fuel gauge was providing inaccurate reading and would indicate 650 miles to empty; however, after driving 2 miles, the fuel gauge indicated 600 miles to empty. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 19,900. VIN tool confirms parts not available.
My vehicle had a complete electrical failure, when caused everything to shut down. The engine, door locks, hazards, power steering, e brake, etc. were all inoperable. On Sunday, Nov 20th, I received a yellow warning light that said, "electrical system malfunction, please contact service." I parked the car and called the dealer the following morning to ask how sever this warning was (could I drive the car or does this require a tow?). They advised me to bring the car in. While heading to the dealership, I received several other warning lights in rapid succession: electrical system malfunction, safely stop vehicle; parking aid malfunction, transmission malfunction, rear spoiler malfunction, and others. The vehicle died about 30 seconds after these warning lights appeared. I was on the highway in morning rush hour traffic at the time, but I was in the right lane and was able to coast to an off-ramp and park on the side of the road. With little to no control over the car, I could have easily been in accident. The dealer has confirmed that the cause was the start-stop generator, which caused a fault in the Mild Hybrid system and 48V battery. The car is still "bricked" and located at Audi New Orleans. It is available for inspection if needed (parts are not expected anytime soon).
I had just purchased a used 2019 A7 Prestige and the next day (April 1st) while coming back from an appointment 7 miles away I had five electrically related failures in a very short time frame. The last error message was ominous so I was glad I was in my driveway when it happened. When the spoiler failure happened it automatically popped up. In addition to all these failures the AC was not working. So it seems to be an electrical system wide issue. Alas, this is a known issue with the 2019 A6, A7, and A8 models. I've posted the error messages in an online Audi owners site to spread the word and found many, many more people that have had this same issue. NOTE: The vehicle in/out mileage on the service report is incorrect. The correct numbers are 37702/37705. The car sat at the dealership for days before the repair parts arrived. There we NO loaner cars available which caused additional inconvenience.
I received a warning and multiple dash lights indicating electrical malfunction. Upon coming to a red stoplight, the car died and would not restart. After the light turned green, I was nearly rear-ended by a large truck traveling at ~50 mph but luckily it was able to swerve out of the way. After about 10 minutes, the car restarted but the warning messages persisted. I drove immediately to the dealership for service where they diagnosed an issue with the mild hybrid 48v battery system and starter/generator/alternator. There are no parts available and it is sitting at the dealership along with at least 12 similar vehicles with the same issue. This needs to be recalled immediately as it is a major safety issue as I was nearly in a major accident due to the issue.
The contact owns a 2019 Audi A7. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the fuel gauge indicated there was a quarter tank of fuel remaining in the fuel tank. However, after refueling the vehicle, the fuel gauge reading was inaccurate. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,500. VIN tool confirms parts not available.
1st- having numerous sensor warning lights coming on at indiscriminate times while highway driving including telling me to put my hands on the wheel when they are on the wheel, cruise control sensor warning comes on and shuts of the cruise control and the lane guidance sensor comes on with warnings. I may get all three warnings appear on one 45 mile trip or I may not get any.sometimes it's the same one 3,4 or even 5 times.. 2nd mmi screen randomly does not come on and having issues after I hang up the phone the radio will not come back on and will continue to show phone in use. I restarted the car two or three times touching the screen over an over before it finally comes on. 3) seats randomly does not remember our key fobs. 4)paint is coming off the car in different spots please note that on the drivers side real quarter panel where the paint started peeling, the peeling spots are many many inches away from each other and they are in varied spots and not in a row. 5)shuttering when trying to turn. It acts like it doesn't want to go (like somethings coming at it) and it's stopping you. This was an issue in the very first visit when a sensor had to be replaced as well as something they did to fix the headlight issues then to. 6)new - warning sensor went off saying vehicle light malfunction. We got a picture of the triangle and the exclamation point. Also there a funny light (looks like a snow flake) show 6) windshield visual of speed and all the other stuff went off and on then out before everything blipped and came back on. 7) lock sensor malfunction. All these things are happening numerous times and have been to the dealer 4 times. Found out that a stop sale from Audi was issued for 2012-18 for our exact vehicle and others but ours is a 2019. This stop sale was issued because of numerous faulty sensors.
Among many other issues, the screen that includes the speedometer goes blank during drive, backup camera doesn't work while reversing, pre-sense applied brakes on freeway while nothing was ahead and the car swerve hard on the freeway while driving at speed 65 miles/hour
I got this brand new car. However it has major defects pertaining to drive shift, auto shut, sensors, speedometer and the virtual cockpit. I was driving on freeway 5 South bound when I shift the gear from "D" to "S" and it went into neutral and it lost power. There were cars behind me who were honking and scared for my life. The car was a brand new when I got it, I got the car on 11/29/2019. On I drove it for only three weeks before I starting to have issues with the virtual cockpit where it blacks out. The speedometer blacks out completely and I wouldn't even know the speed of my car. Upon this issues and the other related issues related to vitual cockpit I took the car back to dealership. The dealership kept the car for two and returned the car back to me on 1/18/*2019. I started experiencing issues with the auto/shut as when the car get stopped at a signal, it doesn't start and have to restart the car and later I had issue with drive shift going into neutral when I shift it from "D" drive more to "S" sports mode on freeway. Please contact me to get more detail on it.
- Reseda, CA, USA
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- Concord Twp, OH, USA