This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Audi A7. The contact stated while driving at an unknown speed, the steering assist warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not serviced. The contact took the vehicle to independent mechanic and was informed that the electronic steering unit needed to be repaired. The vehicle was not repaired but the warning light was cleared from the system. The contact called the local dealer and made them aware of the diagnostic inquiry. The vehicle was not repaired. The contact stated on another occasion while driving 5 MPH, the steering assist warning light was illuminated and the steering wheel seized. The vehicle was not drivable. The contact towed the vehicle to local dealer and was waiting to be serviced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
An alert when I started my car stated that the steering system had a fault but it was ok to continue driving. Later that evening during my drive home, and about 20 miles from the start of the trip, the car then provided an alert for a steering system failure and to stop driving. The power steering appears to have stopped working - the car could only turn the wheels with great effort.
The contact owns a 2013 Audi A7. The contact stated that while operating the vehicle, the steering wheel was unresponsive while in the center position and felt disconnected and unstable while turning. The driver stated that he did not always feel in control of the steering while turn in either direction from the center steering wheel position. The steering wheel seemed to momentarily ceased before responding while turning. The cause of the failure was not yet determined. The local dealer was not notified of the failure. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 78,000.
A D V E R T I S E M E N T S
- Wake Forest, NC, USA