Technical Service Bulletins (TSBs) for the 2020 A6 allroad are official communications between Audi & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This bulletin contains repair instructions for when the customer opens the rear lid with standing water on the vehicle after a rain or car wash the residual water splashes into the cargo area. Read More »
This bulletin provides information for when the yellow steering malfunction light is on in the cluster and DTC C110DF0 is stored in the active steering module. Read More »
This bulletin provides information to address a creaking noise from the floor area which may be generated during strong braking or steering maneuvers. Read More »
The steering warning lamp may light up in the instrument cluster with a steering fault due to a software issue. This bulletin describes the steps to perform the update. Read More »
This bulletin provides instructions to update software to address a steering malfunction warning in the instrument cluster with DTC B200FF0 or C12A329. Read More »
The steering warning lamp may light up in the instrument cluster with a steering fault due to a software issue. This bulletin describes the steps to perform the update. Read More »
This bulletin describes various DTCs stored relating to the power steering module that is the result of oxidation, and the associated repair. Read More »
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly. Read More »
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly. Read More »
This bulletin provides information when DTCs B200FF0, B200FF1, B200FF3, or B200FF4, B200FF5 are stored in the J775 suspension control unit. Read More »
This bulletin provides information for when the messages "Air suspension: system fault" or "Shock absorber system/suspension" is shown in the instrument cluster, and one or more of the following DTCs are stored B200FF0, B200FF1, B200FF3, ... Read More »
This bulletin contains information on how to fix a clunking or rattling noise heard from the rear suspension when the vehicle is driven over bumps. Read More »
This bulletin contains information on how to fix a clunking or rattling noise heard from the rear suspension when the vehicle is driven over bumps. Read More »
This bulletin provides information when there is an air suspension malfunction warning in the cluster; DTC C1260F0n or U112100 is stored in the suspension control module. Read More »
This bulletin provides information for when an unexpected Audi presense front intervention such as a front end warning, a warning jolt, partial braking, or emergency braking occurs and a warning appears in the instrument cluster and ... Read More »
This bulletin provides instructions for when the customer is concerned about unexpected Audi pre sense front intervention such as an Audi pre sense front warning, front warning jolt, front partial braking, or an audi pre sense emergency ... Read More »
This bulletin provides information to address a creaking noise from the floor area which may be generated during strong braking or steering maneuvers. Read More »
This bulletin provides information for when one or more DC is stored in the ABS control unit related to the parking switch; DTC C100C07 and/or C100C29. Read More »
This bulletin provides information for when the central locking/parking brake warning, or alarm sounds, or if there are exterior mirror issues. DTCs B122D29, U122800, and/or B14FF29 may be stored. Read More »
This bulletin provides information for when the customer advises that there is cracking, grinding, rattling, humming, whining, or similar interference. Read More »
This bulletin provides information for when there is oil found in the engine compartment, front end, and around the filler cap, and a smell is coming from the oil compartment. Read More »
This bulletin advises of an improved sensor to address when the air conditioning system does not cool the cabin and DTCs P053000 and/or P251500 is present. Read More »
This bulletin advises that techs should document the specific o-ring seal that is replaced if a refrigerant leak is found and caused by the o-ring seal. Read More »
This bulletin contains instructions for documenting the "Please reduce Oil Level" message in the instrument cluster potentially with an Engine Warmup request. Read More »
This bulletin provides information for when there is a 48V electrical system warning; DTC P0CA700, U046900 is stored in the starter/generator control module/ECM. Read More »
This bulletin advises that a small amount of coolant loss is normal. Otherwise, clean and visually inspect the coolant system in the presence of a small leak to verify if a repair is needed, and then to repair a component if it is ... Read More »
This bulletin describes various conditions that may have arisen due to a leak in the corrugated windshield washer hose, and the associated repair. Read More »
This bulletin provides information for when an EPCO warning and a fuel system warning are displayed in the instrument cluster with DTC B10581B. Read More »
This bulletin advises how to identify and repair instances where a vehicle may stops due to a lack of fuel while the fuel gauge shows 1/4 tank or more of fuel. Read More »
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
This bulletin provides information when there is an air suspension malfunction warning in the cluster; DTC C1260F0n or U112100 is stored in the suspension control module. Read More »
This bulletin provides information for when the message "Electrical system: fault" is in the instrument cluster - event memory B200094 (00C4). Read More »
This bulletin provides information for when there is a 48V electrical system warning; DTC P0CA700, U046900 is stored in the starter/generator control module/ECM. Read More »
This bulletin provides information on the electronic lock (e-lock) and instructions for when the front and/or rear doors cannot be opened, fault messages are in the driver information system such as exit warning, central locking, or child ... Read More »
This bulletin provides repair information for when the rear parking aid, lane change assist, or rear lid power does not work due to chafing on the wiring harness. Read More »
This bulletin provides information for when the starter battery is discharged, and the vehicle cannot be started due to the front adjustment seat switch becoming jammed. Read More »
This bulletin provides the ODIS test plan for when the vehicle doesn't start, or the ignition cannot be turned on due to a drained 12V battery (A). Read More »
This bulletin contains information for when the message appears in the instrument cluster about the high beam assist and/or traffic sign detection with DTC C12B3FD. Read More »
This bulletin provides information for when the air conditioning system does not cool the cabin and DTCs P053000 and/or P251500 are present. Read More »
This bulletin provides information for when the 48V battery is in a low voltage protection state and will not accept a charge; DTC P0A7D00 is logged. Read More »
This bulletin states that it takes about 20 seconds after switching the ignition on for the Audi Pre Sense symbol advising that "Audi pre sense not available at the moment" Read More »
This bulletin provides information to address when the Audi connect "User management" screen is greyed out, and the customer cannot complete the key user pairing. OR the SOS emergency button is red or flashing read. Read More »
This bulletin describes the ways in which a variety of Audi vehicles connect to Apple Wireless CarPlay, and the methods to troubleshoot connection concerns. Read More »
This bulletin states that an SOS malfunction accompanied by DTCs U142100, U164200, and/or U122C100 my be stored erroneously and the ETCs should be cleared. Read More »
This bulletin advises to replace the electronics control module manufactured between 3/16/2019 - 5/22/2019 when sound from all sources will not play in the vehicle. Read More »
This bulletin contains repair instructions for when the warning message "SOS Emergency call function deactivated" is seen in the instrument cluster. Read More »
This informational bulletin states that for DTC U101400 to not perform any repairs and that this does not affect the customer or their experience. Read More »
This informational bulletin states to delete the DTCs and not replace parts for when there is a malfunction message and DTC B130474 and B130574 are sporadically stored. Read More »
This bulletin contains instructions for creating a PSS record when DTC C12D5FA is stored and the driver assist systems are inoperable and a warning message is displayed. Read More »
This bulletin states to replace the rear lid closing assist motor when DTC B113E29, B12E015, and/or B113E07 are present with one of the conditions. Read More »
This bulletin contains repair instructions for when the warning message "SOS Emergency call function deactivated" is seen in the instrument cluster. Read More »
This bulletin states to clear DTC U110100 and create a PSS when the night vision system is not working with the message "Night vision assist: fault. Please contact service". Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
This bulletin contains instructions for when DTC U142100, U164200, and/or U122C00 are stored in the Gateway module with an SOS malfunction message in the instrument cluster. Read More »
This bulletin provides instructions for when the anti-theft alarm has gone off for no reason, or did not go off at all. No DTCs are stored. Read More »
This bulletin provides information when the rear lighting warning is displayed in the instrument cluster; various DTCs are stored in the comfort system control module. Read More »
This bulletin provides information when the Presense has a malfunction or if driver assist systems are sporadically inoperative; DTC B200FD9 is stored in the driver assist module. Read More »
This bulletin provides information when the Audi presesnse malfunctions or the driver assist systems are inoperable and DTC C12D5FA is stored. Read More »
This bulletin provides information for when the messages "Air suspension: system fault" or "Shock absorber system/suspension" is shown in the instrument cluster, and one or more of the following DTCs are stored B200FF0, B200FF1, B200FF3, ... Read More »
This bulletin provides a software update for when "All Wheel Drive Malfunction Message" is displayed in the instrument cluster and DTC U030000 is logged. Read More »
This bulletin provides information for when an EPCO warning and a fuel system warning are displayed in the instrument cluster with DTC B10581B. Read More »
This bulletin contains information for when the message appears in the instrument cluster about the high beam assist and/or traffic sign detection with DTC C12B3FD. Read More »
This bulletin provides information for when an SOS malfunction is displayed in the instrument cluster; DTCs U142100, U164200, and/or U122C00. Read More »
This bulletin provides instructions to update software to address a steering malfunction warning in the instrument cluster with DTC B200FF0 or C12A329. Read More »
The steering warning lamp may light up in the instrument cluster with a steering fault due to a software issue. This bulletin describes the steps to perform the update. Read More »
This bulletin contains repair instructions for when the warning message "SOS Emergency call function deactivated" is seen in the instrument cluster. Read More »
This bulletin contains repair instructions for when the warning message "SOS Emergency call function deactivated" is seen in the instrument cluster. Read More »
The steering warning lamp may light up in the instrument cluster with a steering fault due to a software issue. This bulletin describes the steps to perform the update. Read More »
This bulletin contains information for when the messages appear in the instrument cluster about the high beam assist and/or traffic sign detection with DTC C12B3FD. Read More »
This bulletin advises the technician to create a PSS record for when after a software update, with active privacy settings, e.g. "Use of vehicle position", the pop-up window is shown with every ignition cycle. Read More »
This informational bulletin contains instructions for when a non-plus sized iPhone heats up while wirelessly charging and the CarPlay screen may appear frozen. Read More »
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't exist or it is inoperative/constant warning. Read More »
This bulletin provides information pertaining to the warning message "Front/rear parking aid: sensor view restricted because of environmental factors. No obstacle warning" accompanied by one of the following DTCS B107BF0 or B10FCF0. Read More »
This bulletin provides instructions for when the acoustical and optical parking system is in operative. The message "Parking Aid: Malfunction!" is displayed and the DTC B107A16 is present. Read More »
This bulletin contains instructions for creating a PSS record when DTC C12D5FA is stored and the driver assist systems are inoperable and a warning message is displayed. Read More »
This bulletin contains instructions for creating a PSS record when DTC C12D5FA is stored and the driver assist systems are inoperable and a warning message is displayed. Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
This information bulletin states to remove the car wash bristle and advise the customer to go somewhere else to prevent it from occurring again. Read More »
This bulletin contains information for when the messages appear in the instrument cluster about the high beam assist and/or traffic sign detection with DTC C12B3FD. Read More »
This bulletin provides direction for instances where the center section of the tail lamp trim molding is pulling away from the bonding strip. Read More »
This bulletin provides instructions for when faint images appear on the windshield from the production sticker, or an image of the suction cups used to install the windshield in production. Read More »
This bulletin provides information for when the central locking/parking brake warning, or alarm sounds, or if there are exterior mirror issues. DTCs B122D29, U122800, and/or B14FF29 may be stored. Read More »
This bulletin advises that the window washer pump may become blocked due to frozen washer fluid; one more more DTCs may be present: DTCs B126101, B126111, or B126113. Read More »
This bulletin provides information for when the air conditioning system does not cool the cabin and DTCs P053000 and/or P251500 are present. Read More »
This informational bulletin states to delete the DTCs and not replace parts for when there is a malfunction message and DTC B130474 and B130574 are sporadically stored. Read More »
This informational bulletin states to delete the DTCs and not replace parts for when there is a malfunction message and DTC B130474 and B130574 are sporadically stored. Read More »
This informational bulletin states to delete the DTCs and not replace parts for when there is a malfunction message and DTC B130474 and B130574 are sporadically stored. Read More »
This bulletin provides information for when there is a seat belt warning, or a pre-sense warning that appears sporadically while driving; DTC B101C07 is stored in the airbag module. Read More »
This informational bulletin states to delete the DTCs and not replace parts for when there is a malfunction message and DTC B130474 and B130574 are sporadically stored. Read More »
This bulletin provides information when the rear lid is not closing fully, rear lid lock not engaging in the secondary latch position, DTC B113E29, and B12E015. Read More »
This bulletin provides information for when the luggage compartment lid cannot be closed using the button(s) in the luggage compartment trim. Read More »
This information bulletin states to remove the car wash bristle and advise the customer to go somewhere else to prevent it from occurring again. Read More »
This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there maybe be various DTCs associated. Read More »
This bulletin provides information for when the rear lid does not close fully, and the rear lid lock does not engage the secondary latch position; DTCs DTC B113E29, B12E015, B113E07. Read More »
This bulletin provides information when the power rear lid cannot be opened; DTC B113E07 and/or B113E29 are stored in the rear lid electronics module. Read More »
This bulletin provides information for when the luggage compartment lid cannot be closed using the button(s) in the luggage compartment trim. Read More »
This bulletin provides information on the electronic lock (e-lock) and instructions for when the front and/or rear doors cannot be opened, fault messages are in the driver information system such as exit warning, central locking, or child ... Read More »
This bulletin states to replace the rear lid closing assist motor when DTC B113E29, B12E015, and/or B113E07 are present with one of the conditions. Read More »
This bulletin provides information when the front or rear door lock is not locking, is without function, and/or fault messages in DIS, DTC(s) B122D29, B14FF29 or B122B13. Read More »
This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there may be various DTCs associated. Read More »
This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there maybe be various DTCs associated. Read More »
This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there maybe be various DTCs associated. Read More »
This bulletin provides instructions for when a vibration is felt in the floor, seat, footwell, pedals or steering wheel while driving at highway speeds from 55 - 80 mph. Read More »
This bulletin provides information for when there is a TPMS message in the instrument cluster, or the TPMS light is on, and DTC U012700 is stored in the data bus control module. Read More »
This bulletin contains repair instructions for noises when in reverse or vibrations/humming/droning or rubbing when fully turning the wheel. Read More »
This bulletin requests that technicians create a record in the Pending Service Solutions database in instances where there is noise from the backrest of the front seat. Read More »
This bulletin provides information for when the starter battery is discharged, and the vehicle cannot be started due to the front adjustment seat switch becoming jammed. Read More »
This Pending service solutions requests that technicians create a PSS record for instances where a yellow check engine lamp is intermittently displayed upon start with DTC U014000or U110100 is sporadically stored. Read More »
This bulletin provides information for when an unexpected Audi presense front intervention such as a front end warning, a warning jolt, partial braking, or emergency braking occurs and a warning appears in the instrument cluster and ... Read More »
This bulletin contains instructions for creating a PSS record when DTC C12D5FA is stored and the driver assist systems are inoperable and a warning message is displayed. Read More »
This bulletin provides repair information for when the rear parking aid, lane change assist, or rear lid power does not work due to chafing on the wiring harness. Read More »
This bulletin provides instructions for when the lane change assist/intersection assist is sporadically not working and DTC B200FF9 is present in either the lane change assist control modules, or the corner radar control modules. Read More »
This bulletin provides information for when the individual overhead view cameras are inoperative, the picture is blurry or fogged up, DTCs B200FFA, B127C04, C12AE02. Read More »
This bulletin contains repair instructions for when one of the following DTCs is logged B127C04, B127D04, B127E04, B127F04, and B200FFA with a fogged overhead camera. Read More »
This bulletin states that it takes about 20 seconds after switching the ignition on for the Audi Pre Sense symbol advising that "Audi pre sense not available at the moment" Read More »
This bulletin provides information when there is no diagnostics communication to the telematics control module in vehicles with ConBox low; DTC U142100. Read More »
This informational bulletin states that for DTC U101400 to not perform any repairs and that this does not affect the customer or their experience. Read More »
This bulletin provides information for when the headlamp washer nozzle/pressure cylinder does not retract automatically after a wash cycle. Read More »
This bulletin provides information to address when the Audi connect "User management" screen is greyed out, and the customer cannot complete the key user pairing. OR the SOS emergency button is red or flashing read. Read More »
This bulletin describes the ways in which a variety of Audi vehicles connect to Apple Wireless CarPlay, and the methods to troubleshoot connection concerns. Read More »
This bulletin contains repair instructions for when the warning message "SOS Emergency call function deactivated" is seen in the instrument cluster. Read More »
This bulletin provides direction for instances where the center section of the tail lamp trim molding is pulling away from the bonding strip. Read More »
This bulletin advises that techs should document the specific o-ring seal that is replaced if a refrigerant leak is found and caused by the o-ring seal. Read More »
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly. Read More »
This informational bulletin states that for DTC U101400 to not perform any repairs and that this does not affect the customer or their experience. Read More »
This bulletin describes an error which may arise due to a bug in the software of a customer's phone, which causes the Apple CarPlay screen to appear blank, and for audio drop-outs. Read More »
This bulletin states to replace the rear lid closing assist motor when DTC B113E29, B12E015, and/or B113E07 are present with one of the conditions. Read More »
This bulletin contains repair instructions for when the warning message "SOS Emergency call function deactivated" is seen in the instrument cluster. Read More »
This technical service bulletin informs the reader that damage to the appearance of the leather steering wheel caused by outside influence is not covered under warranty. Read More »
This informational bulletin contains instructions for when a non-plus sized iPhone heats up while wirelessly charging and the CarPlay screen may appear frozen. Read More »
This bulletin states to clear DTC U110100 and create a PSS when the night vision system is not working with the message "Night vision assist: fault. Please contact service". Read More »
This bulletin contains instructions for additional reporting requirements for safety related inquiries (airbag/seatbelts, accidents, fire and overheat damage). Read More »
This bulletin provides information for when there is a function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737). Read More »
This bulletin provides information for when high beam assist or traffic sign detection limited, DTC 12B3FD may be stored in the DAS control module. Read More »
This bulletin provides information for when the SOS Emergency call function deactivated message appears in the instrument cluster; DTC U153E00 is stored in the telematics module. Read More »
This bulletin provides information related to maintaining the 12V Lead-acid or AGM battery when a vehicle is parked for a prolonged period of time. Read More »
This bulletin provides instructions for when the Audi connect "User management" option is greyed out, or the SOS emergency button is red or flashing red. Read More »
This bulletin provides instructions for when there is water discovered in the footwell area and electrical connectors may be showing signs of corrosion. Read More »
This bulletin advises that DTCs B18BEF0 and/or B18BDF0 may arise due to a sensitive diagnostic routine; codes can be cleared and no parts require replacement. Read More »
This bulletin states that an SOS malfunction accompanied by DTCs U142100, U164200, and/or U122C100 my be stored erroneously and the ETCs should be cleared. Read More »
This bulletin describes the ways in which a variety of Audi vehicles connect to Apple Wireless CarPlay, and the methods to troubleshoot connection concerns. Read More »
This bulletin contains instructions for submitting a customer registration form for the Audi phone box to the customer's Mobile Network Operator. Read More »
This bulletin provides information for when Apple CarPlay pops up or takes over audio without user intervention in vehicles with the Audi Smartphone Interface. Read More »
This bulletin provides information for when there is a TPMS message in the instrument cluster, or the TPMS light is on, and DTC U012700 is stored in the data bus control module. Read More »
This bulletin advises that the MMI screen may freeze, or go blank and then restart when a special character like a symbol or emoticon is used in the name field for contact(s). Read More »
This bulletin describes an error which may arise due to a bug in the software of a customer's phone, which causes the Apple CarPlay screen to appear blank, and for audio drop-outs. Read More »
This bulletin describes an error which may arise due to a bug in the software of a customer's phone, which causes the Apple CarPlay screen to appear blank, and for audio drop-outs. Read More »
This informational bulletin contains instructions for when the message "Audi pre sense currently restricted. See owner's manual" is displayed in the instrument cluster without DTCs. Read More »
This information bulletin states to remove the car wash bristle and advise the customer to go somewhere else to prevent it from occurring again. Read More »
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't exist or it is inoperative/constant warning. Read More »
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly. Read More »
This bulletin provides information when there are scratches, or a coating on the cover of the instrument cluster, or particles in the housing. Read More »
This Pending Service Solution (PSS) requests that technicians enter a record into the PSS Database in instances where there is noise from the backrest of the front seat. Read More »
This bulletin provides information for when the rear lid does not close fully, and the rear lid lock does not engage the secondary latch position; DTCs DTC B113E29, B12E015, B113E07. Read More »
This bulletin provides information when the power rear lid cannot be opened; DTC B113E07 and/or B113E29 are stored in the rear lid electronics module. Read More »
This bulletin provides information when the front or rear door lock is not locking, is without function, and/or fault messages in DIS, DTC(s) B122D29, B14FF29 or B122B13. Read More »
This bulletin provides information for when there is a function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737). Read More »
This bulletin provides information when there is no diagnostics communication to the telematics control module in vehicles with ConBox low; DTC U142100. Read More »
This bulletin provides information for when the message "Electrical system: fault" is in the instrument cluster - event memory B200094 (00C4). Read More »
This bulletin advises to replace the membrane in the breather line in instances where oil found in the engine compartment, front end, and around the filler cap, or a smell is detected. Read More »
This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there may be various DTCs associated. Read More »
This Pending service solutions requests that technicians create a PSS record for instances where a yellow check engine lamp is intermittently displayed upon start with DTC U014000or U110100 is sporadically stored. Read More »
