This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was at a stop light and automatic engine shut-off turned the vehicle off. However, when the light turned green car would not start. I had to put it in park and then turn the vehicle on/off to restart the vehicle.
The contact owns a 2017 Audi A6. The contact stated that after restarting the vehicle, the power steering, ABS, and etc warning lights illuminated. The instrument panel however was inoperable. A message indicating that the vehicle was unsafe to drive was displayed. The vehicle was towed to Audi of richmond located at 15292 broad St, henrico, va 23233, to be diagnosed. The contact was informed that water had backed up into the fire wall and damaged the computer system. The failure was due to the proximity to the drainage panel and the fire wall. The contact was informed that the computer image processing module and camera module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 35,000.
- Midlothian, VA, USA
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- Austin, TX, USA