This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Audi A6 has a problem with interior flooding due to rainy weather and it causes the transmission module to short out. The consumer stated during heavy rain, the water from the windshield runoff does not drain fast enough through the drain hole, which is located under the battery. The drain is well hidden and can not be inspected visually or cleaned easily. The water backs up into the passenger compartment through the fresh air intake. The transmission module which is located directly under the passengers feet had to be replaced twice, because of the flooding problem. The mechanic stated he took out the rubber grommet from the drain therefore making the drain opening much larger to alleviate any future problem.
Driving from NJ to upstate NY for ski trip to hunter mountain. Heavy rain during drive up on Friday evening, rain all day Saturday. Got in the car to go skiing on Sunday morning and noticed several inches of water in rear passenger footwell. I was able to bale out some of the water but interior carpeting was soaked. While going to hunter, water was sloshing between passenger footwell and rear. After dropping off the skiers I decided to head home on the NY state thruway. After approx 50 miles - digital dash display disappeared, car started to jerk around and buck. Speed was dropped down to 20 mph, I was able to make it to a rest stop. Anyway - remainder of ski party picked me up and I had the car towed back to NJ - $700. Mechanic states that tcu unit was under water. Rain water apparently came in through the pollen filter housing and flooded the car. Total damage to the car $2300. There are a number of complaints throughout the internet and various forums detailing this exact problem. I believe this is a design flaw and Audi should be held responsible for this problem. I'd like to get reimbursed for my cost. Individuals with this problem should contact Audi customer service at 800-822-2834.
On around May 28th 2006- upon return from work that evening, the floor of my car was flooded- I was in total shock. I was about to go on vacation, I dried all the floor and aired it out etc. Upon my return from vacation, it was worse than ever- the floor was again soaked, it in turn had damaged the computer system in my car and that in turn had caused the battery to drain. I had it towed to my mechanics shop- the following happened, the engine seized as a result of all the water that made its way into the car, and computer system totally destroyed. They drained at least 15 gallons of water from the car. This is incredible and unbelievable. The mechanic said the car was clogged and even he had a hard time accessing, and I as owner had no way of finding out. I bought the car in 05, it is an A6 3.0 year 2002. With around 54 thousand miles up, and I had only put 1000 miles up on the car. The warranty - extended, said in turn the car is not covered due to motor damage, and a new engine would cost $8700 not to mention the mechanic fees. Upon further investigation online, I see that there are several reports of this problem with this year Audi and other years and VW passats also. I paid nearly $26000 for this car and feel I have been scamed by Audi, major automotive who sold me the car and the GM protection plan who provides the extended warranty, - the sales person advised it was bumper to bumper coverage- I now find out that I have to pay for my new engine?? I feel all parties should be held responsible and want to know if anyones is filing a class action law or doing anything about this, where is the protection for the consumer, please help me, I am not rich, I spent all my savings for this car, I am currently paying insurance and also car payments on this car, I cant afford a new engine, even if I could is the same problem going to arise again. Please help me. Thank you, E. morrissey (there is not a selection for Audi under vehicle.
- Bayside, NY, USA
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- Scotch Plains, NJ, USA