This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The center instument cluster has been in and out for as long as I have owned the car. Some days, when the planets align correctly, the display will be mostly visible. On most days, however, most pixels are not visible, some are faded, and certain critical warnings cannot be seen...you can hear the beeping, but have no clue what is failing! if this were a plug and play part I would have replaced it by now...but the whole thought of having to solder the lcd in discourages a fix. This is an inherent issue with the C5 line...cannot believe Audi has never recalled for this issue! clearly this is a problem.
The instrument cluster has gone out and there is no way to read the important messages that come across it. I.e. low fuel, temp or coolant or engine, brake problems, washer fluid.... I feel something needs to be done on this part!!
The contact owns a 2000 Audi A6. The contact stated that the lighting on the instrument control panel dimmed. The dealer stated that the lcd screen for the instrument cluster was the cause of the failure, and would cost $700 to repair. The contact was informed that this type of failure was common for this year, make, and model vehicle. The vehicle has not been repaired. The failure and current mileages were 120,500. Updated 08/20/09. Updated 08/20/09.
The contact owns a 2000 Audi A6. The instrument panel failed. The contact purchased the vehicle in 2007 and the lights on the instrument panel have never completely worked. When it is cold outside, the lights illuminate bright enough to be visible. In warm temperatures, the lights were very low and very dim. The dealer has not been inspected by the dealer. The contact was informed that in order to have it repaired, he would need to replace the entire instrument panel cluster. When the lights are dim, he is unable to see what gear the vehicle is in or detect if there was a possible failure with the engine. The failure mileage was 80,000 and current mileage was 97,000. Updated 07/29/08 the consumer stated the scrren was not visible. Updated 07/31/08.
Model year 2000, Audi A6 quattro wagon 4 instances of sub-standard equipment: 1) ABS warning lights due to defective ABS controller a very common problem which the manufacturer should be forced to recall. 2) sub-standard materials used in the vent tubing in the engine compartment (cheap plastic that breaks causing increased emissions output harming the environment). 3) dashboard warning display led faulty, a very common problem which the manufacturer should be forced to recall. 4)plastic components in interior of the auto break easily poor plastic strength (ie cupholder, buttons etc).
- Norwalk, CT, USA
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The contact owns a 2000 Audi A6. The console has a center display that shows warning lights for gas, brakes, etc. The center display failed gradually approximately one year ago. The display has completely failed and when the vehicle is cold some of the lines in the display are visible. The dealer stated that the vehicle is no longer under warranty and they will not repair it. The current mileage was 76,000 and the failure mileage was 70,000. The consumer stated the gas gauge is not working and not moving when the vehicle is filled up with gas. Updated 11/07/07
The lcd in the instrument cluster which displays any warning lamps was failing. This was a very common problem. Without use of this display I will not know if I have a check engine light, brake failure light or so forth. I know over 100 people with this same problem, and I am not making this up.
A D V E R T I S E M E N T S
- Fairfield, PA, USA