10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Audi A5 windows / windshield problems

windows / windshield problem

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2018 Audi A5 Owner Comments

problem #1

Oct 022022

A5

  • miles

A D V E R T I S E M E N T S

Malfunctioning sunroof: I was the only vehicle on a flat paved road, partly cloudy skies and 65?. I had issues last summer, where when the sunroof was in the tilted position, it would not close securely. When I exited the vehicle to see what the issue was, I noticed the driver side corner was still in the tilted position, whereas the passenger side corner of the panoramic sunroof, was latched and secured. Causing the glass to warp. After messing with the switch a few times, it finally -??popped* alarmingly loud, but closed completely. I informed Audi of this issue the next day, and had them add it to my upcoming service. The sunroof functioned normally up until the appointment. Audi could not get it to reproduce the issue, and during other maintenance like fluid top offs, they greased the track of the sliding roof. Few months later it done it once again then was fine for a few more months, until yesterday 10/02/2022. I got in my car to drive to meet family for my birthday dinner, tilted my sunroof as I do. When I pushed the tilt, it popped loud like it did the first time but opened. I never touched it again. About 12 minutes into driving, I-??m on the interstate going 65-70MPH when all the sudden I hear what sounds like a gunshot, followed the downward force of glass shards. The sunroof exploded. Glass projectiles all in my hair, eyes, shirt, and all over the vehicle and my face. Had it not been for having the -??autopilot-?? engaged, I would have unavoidably wrecked. I called Audi this morning and got it into service asap so they could begin repairs. However they don-??t want to admit fault to this, and say it should be insurance claim. I can not put into words how terrible that experience was, nor would I ever wish for it to happen to others, as it unfortunately does. Just googling -??A5 sunroof exploding-?? opens cans of worms regarding this issue. Unless Audi will accept fault, this expense is expected to be a $3,000 repair bill. I-??m still digging glass out of my skin.

- Williamsburg, KY, USA

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