This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am experiencing an oil leak, the car has 49000 miles and Audi has issued a TSB, yet upon my outreach to Audi North they are aware of the issue of leaks developing yet have not offered either warranty extensions or a recall yet.
The contact owns a 2018 Audi A5. The contact stated that while driving at various speeds, the gears unexpectedly shifted. Additionally, on one occasion, the vehicle lost motive power for two full days. The vehicle was later able to restart. No warning lights were illuminated. The vehicle was taken to a local dealer, where the Engine Control Unit (ECU) was replaced; however, the contact stated that the failure recurred. The vehicle also experienced a loss of power steering. Additionally, the contact stated that the vehicle was taken to various other unknown dealers; however, the mechanics were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
Large coolant leak due to faulty plastic thermostat and water pump which can cause overheating, catastrophic engine failure, and fire, putting consumers at risk. The thermostat housing has been replaced by the dealership, but not the water pump, just the water pump seal. There were no warnings prior to the failure, and was only diagnosed after a visual inspection under the vehicle.
A D V E R T I S E M E N T S
- Newark, DE, USA