TSB Document:

Affected Component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Summary
GPS inaccuracies can be caused by several different factors. If it is unclear if this PSS applies, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket. Customer states the navigation system is not tracking the vehicle correctly. No DTCs related to the GPS antenna or MMI system are present. The issue occurs after the vehicle is parked overnight or for several hours in a parking garage or other similar enclosed space. A private home garage does not apply. The issue does not occur if the vehicle is parked overnight or for several hours in an open-sky environment. The condition continues for the duration of the drive. The issue only corrects itself with a 3-finger reset or during a vehicle sleep cycle. The vehicle is not a Q7 or A8. If the above conditions apply and the customer vehicle is a Q7 or A8, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket.

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Date Published
DEC 03, 2013
NHTSA TSB #
10121417
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