This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number:?21V874000?(Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- West Newton, MA, USA
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The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA recall 19V547 -- I recently experienced the issue with my 2017 Audi A4 in which the passenger occupant detection system has become faulty. As a result of this issue, my passenger air bag will shut off as it is not detecting a passenger in the vehicle even when one is present. I contacted my Audi dealer who told me they were aware of this issue but did not have the parts to fix the problem at that time. This was over a month ago and remains an issue. With no other form of transportation, we are forced to drive a car without a passenger air bag intermittently. This is a serious risk to our family. I brought this up again to our dealer, they informed me that if I wanted to trade this vehicle in, they would give me a $500 allowance towards a new car. This does not solve the problem and even now they will not schedule my car for service as they do not have the parts to support the repair. This is a major risk to my family. It occurs randomly during motion. At even 30 mph a collision would render my passenger unprotected. I am not sure what I can do right now to keep this unsafe vehicle on the road.
I believe this is the same problem as recall #18V370000 but my car is not in list of recalled cars. With an adult in the passenger seat, a warning message says that the because of a malfunction, the air bags are turned off. A few seconds to a minute or two later another message says the air bags are on. This sequence can appear many times in an hour of driving or not appear at all for several days. I have verified with the dealer that when the message says the airbags are off, they really are off. So my passenger sometimes lacks the protection afforded by the air bags.
Airbag warning light comes on in dash and chime continuously goes off at various times (while stationary or driving) - with or without passenger in seat. Brought car to the dealership and they said the passenger side airbag needs to be 're-harnessed'. also stated that until the repair is done the light and chime will continue going off and the airbag is at risk of not deploying in an accident. I am outside of my warranty and it is not covered even though it is a safety issue. It will cost about $300 to fix.
Lately the airbag light will come an and I will get a message saying "safety malfunction", I am taking it by the shop tomorrow, but just in case someone else has this problem, it will be identified. We were driving and it came on, then went off then came back on. Also the identify up by the lights were going between passenger air bag off and on, and my wife was in the passenger seat.
Takata recall -- Audi issued the recall in Jan 2017 and still does not have replacement parts available. Meanwhile, I am unable to take my wife or other family/friends anywhere in my car because I fear for their lives (based on the recall letter's warning of injury/death). I called Audi of America twice, and they have not started sourcing parts. I called the dealership, and they have no received parts, nor have they replaced any takata airbags to date. It appears that even though a recall was issued, nothing is happening.
Takata recall. The contact owns a 2017 Audi A4. The contact received notification of NHTSA campaign number: 16V955000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Sensors in driver seat failed, causing the airbag light to light, signaling to the car that the seatbelt was not latched. This was an incessant problem throughout a drive. This happened 3 times, the first two times the dealer only reset the light. This last time, they replaced the entire drivers seat.
The contact owns a 2017 Audi A4. The contact received NHTSA campaign number: 16V955000 (air bags, seat belt) however, the parts to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Pikesville, MD, USA