The contact owned a 2012 audio A4. The contact stated while driving at 25 mph, she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, notice flames in the head light compartment upon opening the hood. The contact stated they attempted to extinguish the flames with water but that failed and the fire department was contacted to extinguish the flames. The contact was unaware if a police or fire department report was filed. No injuries were sustained. The contact stated no warning light was illuminated. The vehicle was towed to a junk yard. The vehicle was not taken to a local dealer or independent mechanic for diagnosis. The contact stated that with the fire damage she believed that vehicle was a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

- New York, NY, USA