This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After 10 years of use, turning left the rubber wheel bearing on the driver side makes a pop noise. Not from driving erradic but from typical wear and tear. Also, there is an mph check engine light that comes on but when plugged up to a code reader, no problems are found. Cars wont pass smog with check engine lights on, so this is a major concern. If there are no mechanical issues why would the check engine light come on? I think computers in luxury cars back then were a bit too advanced for their time and weren't very well thought out. Air bag had a random deployment when I popped the hood and unscrewed the pressure on the radiator fluid. Going to need this VIN added to the recall for airbags to get a new one.
I have already filed a complaint numbered 10785621. The woman on the phone was very helpful. However, I do not feel that the process itself allowed me to give enough information on the problems I'm having with my car, the research that I've done regarding it, and why I think there needs to be an immediate recall. I would like to speak with someone higher up on the chain who can give me additional help with the specific issues that I'm having.
A D V E R T I S E M E N T S
- Concord, CA, USA