This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car jack broke down while replacing a flat tire, and the car fell on the ground after being suspended in air. Fortunately while all the bolts have been removed, the wheel was stuck to the hub or otherwise I would have been seriously injured. I think the jack has a very flawed design. Where the two parallel frames can be easily bent outward because they don't have enough support and then the support can slide out of its designated channel I have pictures of the failed jack. I am really concerned of what would have happened to my hands if not the miracle of the stuck wheel was there to prevent injury of my hands.. I have contacted the manufacturer to investigate this faulty design but they responded that they recorded the information for the future and there haven't been enough incidents yet to justify design review.
- Stanford, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Stanford, CA, USA