This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After less that 70K miles, the upper control arms (specifically the bushings that protect the control arms' joints) on my Audi A4 have proved defective. According to my technician, the control arms are the part of the car that make steering possible; therefore, faulty control arms create an enormous safety hazard and a liability. Audi has already issued a recall for the lower control arms, but the recall does not cover the upper control arms -- despite the fact that the upper control arms are more defective. Every Audi technician that I've spoken to about this defect has admitted that Audi is ducking the problem, and as a consumer I feel cheated. Audi is not operating on good faith. This is bad business that leaves unassuming consumers bearing the burden not only of costly repairs but also of hazardous mechanical failures.
The control arms (car has: 4 upper and 4 lower in total) have failed 3X in 2 years. These are defective and Audi knows it. The arms contain a bushing that wears out causing the suspension to make creaking and rattling noises.
My car suffers from the same problem as NHTSA campaign 99V248000, but is not covered as it was mfd 11/98. The dealer has agreed to repair but I wanted to notify NHTSA that the recall does not cover all defective vehicles for this problem.
- Okemos, MI, USA
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- Los Angeles, CA, USA