This is in regards to your investigation into a recall for Audi 2015 A3 fuel system issues. My car was repaired as part of that initial recall, however, i am experiencing a bunch of fuel related issues as of now. My fuel tank will no longer fill with gas. The dealership said i need a need fuel tank. Then at the exact same time, my low side fuel pump failed. I mentioned to the dealership about the recall and the fuel problems, they told me they were not related. I paid to replace the lower said fuel pump. Now a few months later my high side fuel pump has failed. I then found the article about the investigation about fuel issues, they told me again it was not related. So now they are asking me to replace the high side fuel pump. I told them it was not a coincidence that both fuel pumps and my gas tank all fail at the same time along with the investigation. They again told me its not related. I opened up a case with Audi of America and they are investigating. Having issues with the fuel delivery system will cause the car to sudden stop and stall at high rates of speed, and has caused me to break down in the middle of the road with no warning.

- Littleton, CO, USA

Fuel pump issue. Car will stall when driving.

- Puyallup, WA, USA

Vehicle is not taking fuel, there is early stopping of the fuel nozzle and there is significant fuel spillback. Fuel would go in for 2 seconds and the fuel nozzle shuts off. I was trying to refill and then there was spillback of fuel that propelled all over my body and all over the floor of the gas station. I had taken my vehicle to a licensed repair shop who thought it might be a carbon canister which I got replaced. I tried to refuel after the maintenance and the problem persisted. My vehicle once again could not refuel, after sitting at a gas station for 10 minutes I was calling my Husband, all of the sudden what little fuel was left in the tank shot back out and spilled all over the gas station floor and side of my car. I took my car to the licensed repair facility who then called my warranty company and they had adjuster come out as the repair facility tried to refuel my car, and it would not refuel and adjuster took videos of the fuel spilling back out. The warranty would not cover my vehicle because they say it is EVAP and they found a safety recall that matches the symptoms NHTSA: 16V647 for 2015 Audi A3 Sedans. Mine is a 2015 Audi A3 Sedan but for some reason this is not covered according to my VIN #

- Tampa, FL, USA

I experienced issues putting fuel in my vehicle. The pump would shut off as if the tank were full after putting only a few dollars in the tank. At one point gas backed up and spalshed onto my hand and cloths, down the side of my vehicle onto the ground. Prior to this I noticed my vehicle hesitating when accelerating at times. I took it to the Audi dealership explaining something was preventing fuel from going into the gas tank. The Audi dealership-??s initial diagnosis recommendation was to replace charcoal cannister as it had gas in it. Once replaced, the technician still had issues fueling the vehicle. After a second diagnostic test they determined the Evap Cannister as well as the actual fuel tank needed to be replaced. I did take my vehicle to another establishment for a second opinion as I felt the Audi dealership did not appear to know what the exact problem was. Prior to and during the issue with my vehicle, there were no warning lamps on messages indicating any problems. There was only the slight hesitation when accelerating periodically. This occurred approximately 1 week prior to the fueling issues.

- Randallstown , MD, USA

When pumping gas, it only allows for less than 5 consecutive seconds until the nozzle clicks off. It is soon followed by gas spilling out of the filler neck. Also accompanied by a rough running vehicle plus misfires. The vapor canister, along with the leak detection pump have already been replaced. Therefore the only issue that warrants these outcomes is suction pump failure. This is in recall 20Y5. Thought it does not state my car needs it. Ive been stopped by multiple drivers on the roadway for gas spilling from the fuel door. The climate in which this car operates exceeds 100-?? especially in the summer time. One small spark could endager or cost me, my peers, and any surrounding people their lives.

- Visalia, CA, USA

Check engine light came on in October 2020 car was slow to take off for several weeks and seemed to take time to shift gears. Took to Audi mechanic and had to replace water pump -w/thermostat housing & intake manifold. Now I'm April 2021 car is back in shop because it wouldn't shift out of 1st gear suddenly when I was driving with my daughter in the car, I pulled over in a parking lot to turn car off and then got an error message stating transmission malfunction cannot reverse and had to have the car towed to mechanic again. I'm told it needs mechatronic unit replaced, replace timing cover due to oil leak, evap leak and wiper fluid is leaking.

- Kissimmee, FL, USA