I leased the car from brand new from Audi in Bristol UK - I then purchased the car when my lease came to an end at an agreed price. I have been the only owner, I drive less than 7,000 miles a year mainly short journeys. I have always had the car serviced Annually and it has served me well until now. 10 days Approx I was driving the vehicle and it said I needed to add some oil to the car which I did immediately. The next day an orange engine light came on. I drove home and it was mis-firing a little and jumping (kangaroo hopping in high revs but no rattle). I got home and in the morning I tried to start the car but it just did not fire up.
I thought It maybe had a flat battery so I called the RAC whom came to my home on the 5th October. Within 2 mins he looked at the car and the RAC breakdown mechanic said it was not a good prognosis. The engine had broken and looked in a bad way. He toed me to a local VW and Audi specialist garage a few miles from my house. They have spent several days taking the engine apart to see the problem and getting prices together to have a new engine. The mechanic in the Garage said the engine is totally broken.
He said the chain is broken and a new engine is required. He gave me approximate costs which are probably more expensive than the car is worth to have it fixed. The mechanic is putting a quote together so I can decide to get it fixed or sell a perfectly good low milage car for scrap. It is heart breaking as I have looked after it so well since 2011 and I really can’t afford to get it fixed at the moment during this pandemic. I googled it and saw that Audi had recalled cars of its age, make and model for having fundamental problems. See articles below
If you own an Audi or VW built from 2008 to 2013, that has a 2.0 turbo engine, the chances are that your car is affected by the timing chain issues. These problems were severe enough to spark a class-action in the 2018 lawsuit that resulted in a settlement a year later.
I want to know my legal rights and would like to have some advice in how to progress as I would like to think Audi would pay for the cost of a new engine to be fitted due to it being an Audi engine recall. I have never been notified of this defect which I wish I had of been so I could have potentially avoided this situation.
I would like the car to be fixed with a new engine and I will need to give the mechanic an answer soon so advice is required please.
Please advise. I look forward to hearing soon.
Update from Oct 15, 2020: I own a Audi A3 2.0 litre S-line from new in 2011. It has done 67,000 miles approx and I am the only owner. In the last fortnight the car which has been serviced annually since purchase started to mis-fire and lose power. When I started the car in the morning the car did not work. I informed breakdown recovery whom told me the engine was terminal. I had it towed to a local garage who informed me that the chain had broken and the only real option was a new engine. I then read online about any Audi built from 2008 to 2013 that has a 2.00 litre engine is probably affected by timing chain issues and a product recall. The cost to get a new engine out weighs the resale value cost of the car. I was keen get any advice as not sure of next steps and if I have any rights.
A D V E R T I S E M E N T S
I leased the car from brand new from Audi in Bristol UK - I then purchased the car when my lease came to an end at an agreed price. I have been the only owner, I drive less than 7,000 miles a year mainly short journeys. I have always had the car serviced Annually and it has served me well until now. 10 days Approx I was driving the vehicle and it said I needed to add some oil to the car which I did immediately. The next day an orange engine light came on. I drove home and it was mis-firing a little and jumping (kangaroo hopping in high revs but no rattle). I got home and in the morning I tried to start the car but it just did not fire up.
I thought It maybe had a flat battery so I called the RAC whom came to my home on the 5th October. Within 2 mins he looked at the car and the RAC breakdown mechanic said it was not a good prognosis. The engine had broken and looked in a bad way. He toed me to a local VW and Audi specialist garage a few miles from my house. They have spent several days taking the engine apart to see the problem and getting prices together to have a new engine. The mechanic in the Garage said the engine is totally broken.
He said the chain is broken and a new engine is required. He gave me approximate costs which are probably more expensive than the car is worth to have it fixed. The mechanic is putting a quote together so I can decide to get it fixed or sell a perfectly good low milage car for scrap. It is heart breaking as I have looked after it so well since 2011 and I really can’t afford to get it fixed at the moment during this pandemic. I googled it and saw that Audi had recalled cars of its age, make and model for having fundamental problems. See articles below
If you own an Audi or VW built from 2008 to 2013, that has a 2.0 turbo engine, the chances are that your car is affected by the timing chain issues. These problems were severe enough to spark a class-action in the 2018 lawsuit that resulted in a settlement a year later.
http://www.audicomplaints.com/timing-chain/ https://www.eeuroparts.com/blog/vwaudi-20t-timing-chain-problems-a-must-know-guide/
I want to know my legal rights and would like to have some advice in how to progress as I would like to think Audi would pay for the cost of a new engine to be fitted due to it being an Audi engine recall. I have never been notified of this defect which I wish I had of been so I could have potentially avoided this situation.
I would like the car to be fixed with a new engine and I will need to give the mechanic an answer soon so advice is required please.
Please advise. I look forward to hearing soon.
Update from Oct 15, 2020: I own a Audi A3 2.0 litre S-line from new in 2011. It has done 67,000 miles approx and I am the only owner. In the last fortnight the car which has been serviced annually since purchase started to mis-fire and lose power. When I started the car in the morning the car did not work. I informed breakdown recovery whom told me the engine was terminal. I had it towed to a local garage who informed me that the chain had broken and the only real option was a new engine. I then read online about any Audi built from 2008 to 2013 that has a 2.00 litre engine is probably affected by timing chain issues and a product recall. The cost to get a new engine out weighs the resale value cost of the car. I was keen get any advice as not sure of next steps and if I have any rights.
- Joe N., Bristol, UK