The contact owns a 2012 Acura Tsx. While the vehicle was parked, the steering wheel failed to turn left or right. There were no warning indicators illuminated and the service power steering message displayed. The vehicle was towed to island Acura (3350 sunrise hwy, wantagh, NY 11793, (516) 679-5400) where it was diagnosed that the control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 09555329; however, no further assistance was provided. The failure mileage was 80,000. The VIN was not available.

- Baldwin, NY, USA

I lost power steering driving to work at interstate speeds a couple of weeks ago. I have been driving this route to work for many years and this experience startled me. This situation could have become fatal very quickly with a less experienced driver.the replacement cost is expensive and the eps module needed for repair is not easy to find. None of the local Acura dealers will work with me so my car is sitting in a storage yard while I try to figure out what to do. As a result, I am without a car to get to work everyday. To add insult to injury, I just got the car out of the shop for a "soft pedal" brake failure, that happened at highway speeds too. This issue also could have ended very differently with less experience behind the wheel. That repair was expensive and it did not restore the braking system to original feel. The car stops better but just not as well as it did before. Let me reiterate, the car does not have that many miles on it. I might expect these problems from a vehicle with twice this mileage, but not from a car with less than 100, 000 miles.

- San Marcos, TX, USA

"check power steering system" alert flashes on when I was driving on highway during rush hours. I can barely make any turns when this happens. This is a huge safety hazard and puts my life as well as others at risk. Others with same year and model have posted about this online. My mileage is about 65K. This needs to be recalled.

- Mountain View, CA, USA

My 2012 Tsx power steering failed this weekend while driving and it was a very dangerous situation. I was able to get the car home but was quite lucky that none of our teenage drivers were using it at the time. The dash warning signal came on for the electrical power steering. I followed the instructions in the car manual and tried to reset the warning by turning the car on and off and it did not make the issue go away. Upon making an appointment today and doing some research on the problem, I found that this has been reported many times on several websites. I believe this is a significant safety issue and you should take action to prevent future, more serious incidents.

- Appleton, WI, USA

"check power steering system" alert flashes on and off constantly and does not allow me to steer. I can barely make any turns when this happens. Sometimes it is not there but it pops back randomly. I went to the dealer and they told me nothings wrong but clearly something is wrong. This is a huge safety hazard and puts my life as well as others at risk. Others have posted about this online. This needs to be recalled.

- Springfield, VA, USA

Power steering module went out at 90,000 miles for a 7 year old car and cost for parts alone is $900

- Camarillo, CA, USA

The power steering went out all of a sudden while I was driving home on the freeway. I was driving at normal speed with no traffic when my steering wheel went stiff and the car became very difficult to steer. My dashboard flashed a warning light and a message reading 'check power steering system!' I had to exit the freeway carefully as my steering wheel would barely move. I narrowly missed hitting several cars as I exited the freeway. My car just hit 70,000 miles like the other people who have experienced this issue. I have yet to get a repair estimate from Acura, but it appears to be a very expensive issue. Please help as this appears to be an ongoing issue with these particular Acura models.

- Los Angeles, CA, USA

Entire power steering module went out at 70,000 miles. This seems like an extreme issue that should be recalled, not just normal wear & tear. A major issue that is very expensive to repair.

- Kennedale, TX, USA

My "check power steering system" light lit up on my dashboard without warning while I was driving, and suddenly my power steering stopped working. The car became hard to drive and turning became difficult. Thank god I was minutes from home on the street but I can't imagine how scary and dangerous had I been on the freeway. The light and power steering have intermittently gone on and off since then. Acura seems unwilling to help me repair the issue (very expensive fix), and I don't even have that much wear on the car considering how old it is. I am very disappointed because this is a dangerous problem and I'm honestly concerned about getting on the freeway to drive to work. I am really hoping Acura will acknowledge this problem and help all these customers resolve it, since I see that many people have been having this issue.

- Los Angeles, CA, USA

I was driving on a state hwy coming home from work in the dark & rain when all of a sudden my steering wheel locked up. I thankfully was able to take control. I veered off the highway when I noticed I couldn't turn my wheel. After getting it home & looking what it could be I read the power steering. After reading several forums regarding this issue it's a known problem with this vehicle & year. This has happened to numerous people while driving which is behind dangerous & I couldn't imagine if I couldn't take control. Why hasn't this been recalled? it's a whole forum on this where people could have lost their lives. This vehicle does not just take power steering fluid so it would not be an easy fix. Now it's impossible to turn my wheel. I reached out to Acura but got no response.

- Poulsbo, WA, USA

I was traveling on the expressway and my steering wheel became hard to turn almost causing me to wreck. A warning light came on stating check power steering system, I later found out it was my eps unit that had gone out. Acura is aware of this problem and refuse to recall the issue and continue to put families lives in danger. This manufacturer needs some accountability.

- Hendersonville, NC, USA

"takata recall" Acura needs to be aware of what happened to me yesterday. Yesterday I was driving home from work when all of a sudden the eps system light turned on. This is the power steering light. My steering wheel locked where I was having difficulty steering my wheel. Luckily I only had 2 make 2 turns but it was hard doing so. An inexperienced driver would have crashed and it could possibly lead to a fatality being that a car is not supposed to lock on you when you are driving on the freeway. Now, I can't drive my car to work or at all. I need to tow it to a dealer and I probably have to pay thousands to fix it. I've had my car only 6 years. Please be aware there are many complaints online with the same make year and model with the same issue. I don't think it is fair I have to pay to fix it. I have a 2001 Honda Accord and it runs way better with no issues like this car. The car was in motion when this happened to me, which makes this even more dangerous. I was frightened for my life and that is why I am taking it to this forum. If nothing is done about this I am seeking legal advice.

- Delano, CA, USA

Was driving down the road right after coming off the highway and suddenly the power steering light came on and started blinking and beeping. I tried to turn into a side street as soon as possible and the power steering was definitely malfunctioning, making it very hard to turn. Good thing I wasnt still on the highway at the time or it could have been pretty dangerous.

- Cheshire, CT, USA

I was driving my 2012 Acura Tsx when my steering became very difficult to turn and almost caused me to get into an accident. A warning sign came up on my dashboard saying "check power steering". I only have 79,000 miles on my vehicle and have seen tons of other complaints regarding this issue. Additionally, Acura/Honda provided a warranty extension on earlier models.

- Orange, CA, USA

My name is [xxx] and I would like to file a complaint with Acura located at the following takata recall Acura corporate office headquarters american Honda motor co., Inc. 1919 torrance blvd. Torrance, ca 90501-2746 usa corporate phone number: 1-800-999-1009 fax number: 1-310-783-3023 customer service number: 1-800-382-2238 my complaint/concern: Why has there not been a recall on a major and numerous amount of issues (and complaints from a widespread of customers regarding the same exact issue with the same exact vehicle) concerning electric power steering of the 2012 Acura Tsx? this issue needs to be recalled by Acura but instead the consumers are paying thousands of dollars to get the electric powering steering repaired (which can only be reprogrammed by Acura). Acura has it set up where only Acura and Honda can reprogram issues such as this and I guess that still keeps the money inside their company so we the consumer can not take it elsewhere where it may be cheaper financially to get repaired. I contacted Acura customer relations in California through email and fax initially. I then on spoke on the telephone with the district manager, April blank and her supervisor, [xxx]. during the conversation I ask was there a recall on the electric power steering and there answer was no. I showed them the list of consumer complaints with the same exact vehicle and mentioned to them both that there should be a recall and their answer was very non-chalent and basically telling my warranty is over because my car is over 150,000 and there is absolutely nothing Acura can do to assist. Now I not quite sure what the warranty has to do with a recall that I suggested, but I guess they were trying to find anyway out not to assist with helping with the electric steering problem. I cant drive that car because if it locks up on me while driving it to the Acura dealership. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Waldorf, MD, USA

While driving on a highway the 'check power steering system light' came on and locked my steering wheel. This very dangerous and conidered life risk- no prior warning at all given. My car only has 74K miles, never thought this could happened at such low mileage.

- Avondale, AZ, USA

Two days ago I was driving Acura Tsx 2012 on the highway and all of a sudden I had a message warning check power steering and the drive wheel completely locked. It lasted a couple of minutes. Took the car to an Acura service center and had to replace the eso unit. This is a serious issue that needs to be addressed with priority before people die or a tragedy happens. It is not being attended as it should as a high life threataming issue. Acura has the numbers of the replaced units and needs to take action. I expected more from a high quality company. What does it need in order to be called in recall, this is an anticipated death that can be avoided.. please take immediately action!

- San Lorenzo, PR, USA

While driving to work this morning all suddenly my car power steering system failed.

- Lowell, MA, USA

While pulling into a parking lot, the power steering quit completely. Took vehicle to dealer and they replaced the eps control unit at a cost of about $1800.

- San Diego, CA, USA

Driving in stop and go traffic and suddenly the check power steering system warning light came on and I lost all power steering to the vehicle. The wheel was able to be turned with significant strength but will need to go in for replacement of the eps sensor.

- Parrish, FL, USA