This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car model is one of many Honda vehicles recalled in 2019. The car warns me about the airbag and seatbelt malfunctions each time I start the vehicle. I reported to Acura but no answer to my concerns and I'm very frustrated driving my car knowing the airbag may not protect me during accidents.
On December 11, 2017, I turned my car on start and it started showing me three warning lights. I turned it off and turned it on again and the lights disappear. I turned on my car the next day and the lights are still showing. Its asking to fix the air bag system. My car is detecting or has a problem with the air bag system. Please help me fix this problem.
I called to set up an appointment for the airbags to be replaced and they said they did not have the parts and would order them and call me back. They never received the new airbags and did not call me. I have called again and will call again this week.
The contact owns a 2010 Acura Tsx. While driving 20 mph, the contact rear ended another vehicle. The air bags failed to deploy. A police report was filed. The contact suffered injuries to the mouth and sustained mild stomach pain. Medical attention was received. The driver of the other vehicle complained of pain and was also transported to the hospital. The vehicle was towed to a body shop. The contact did not know whether the vehicle could be repaired or would be destroyed. The manufacturer was not made aware of the failure. The dealer was not notified. The VIN was unknown. The approximate failure mileage was 88,000.
- Plaquemine, LA, USA
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Takata recall NHTSA recall number: 16V-346 mfr campaign id: KA7 campaign description: Passenger airbag inflator recall date: 05/23/2016 recall status: Recall incomplete. Remedy not yet available. It has been 10 months and no remedy available. This is not timely and affects my safety.
Takata airbag recall - still waiting over 1 year for replacement bags to be installed. I live in the South, where the hazard seems to be more prevalent because of the warmer temperatures.
Takata recall. The contact owns a 2010 Acura Tsx. The contact received notification of NHTSA campaign number: 16V346000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim notice did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Acura Tsx. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - dealership notified on July 20th, 2016 and as of September 23, my replacement part has not arrived. (cerritos Acura, ca). I called customer relations and they will forward loaner car request to case manager to possibly supply a loaner car. My complaint to your Agency is that I have not had full use of my car for over 2 months now, and there is no expected date in sight. I have elderly parents that I drive them and two toddler children I drive to school. I bought a 4-door sedan to drive my family and am being denied that. Please put more pressure, demands, fines to Acura to solve the problem. Thank you!!!
The recall was issued May 2016. Passengers not allowed in front seat. Remedy still not available. It is September, 14, 2016. I have children and need the seating. My children are catching the bus, or I am borrowing vehicles. It is absolutely imperative we receive a loaner car
Takata recall. The contact owns a 2010 Acura Tsx. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 09/20/16 updated 09/26/16.
The contact owns a 2010 Acura Tsx. While making a turn at 30 mph in inclement weather, the vehicle hydroplaned and crashed into a pole. The air bags failed to deploy. The contact sustained a chest injury that did not require medical attention. A police report was filed. The vehicle was towed to a dealer, but was not diagnosed. The body damage was repaired. The manufacturer was not notified of the failure. The failure mileage and VIN were unknown.
Takata recall - I recieved notification on July 17th, 2016 about a recall for my 2010 Acura Tsx. I immediately called the dealer for an appointment, I was put on a waiting list for parts and was told it would take 90-120 days for parts. I then requested a different vehicle to drive which was denied. I carpool in my car every day, yet the Acura recall notice instructs me not to use the passenger seat. This is not practical and parts should be made available sooner or a different car provided.
Takata recall. The contact owns a 2010 Acura Tsx. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Acura Tsx. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Acura Tsx. The contact received notification of NHTSA campaign number: 16V346000 (air bags) however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the air bag warning light was illuminated. The approximate failure mileage was 80,000. The manufacturer was not made aware of the failure. VIN tool confirms parts not available.
On the afternoon of June 19th I arrived at my destination, put the vehicle in park and was sitting in my car with the engine running when the dash indicator read "check airbag system". I continued to gather my things, when suddenly the airbags deployed, hitting my left arm and momentarily deafening my hearing. The car had not been impacted or jarred in any way that may have caused the airbags to deploy. The next morning I drove the car to Acura and they initially said they would repair it. A week or so later they claimed the computer indicated the car had been in a collision yet there was no visible damage. Clearly the vehicle had a defective sensor yet they refused to take responsibility. They wanted me to file a claim with my insurance company for repairs. I was asked to return the loaner they had issued me and take possession of my car. They were willing to send me off in an unsafe car with the deployed airbags hanging! I reluctantly opened a claim with my insurance company which was subsequently denied because there was no collision. My insurance company suggested I sue american Honda. A couple of days later american Honda made a "goodwill gesture" by agreeing to repair my vehicle. They still refuse to acknowledge that the vehicle may have had a defective sensor. Over a month later I will finally be getting my car back yet I'm a bit nervous at the thought that it may happen again and possibly while I'm driving. I register this complaint for any future incidences.
A D V E R T I S E M E N T S
- Katy, TX, USA