This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I took my car in for maintenance last year (9/11) they mentioned that at my next service visit I may need brakes. I was astounded given the low mileage and the fact that all my past cars never needed brakes this soon. The car was only two years old. I recently took my Tsx in for B12 service (5/12) which cost over $400. I could not believe that I would need replacement brakes so did not authorize it. I only have 25,000 miles. The service representative claimed it was my driving style. Everyone said it was just the dealership advising unnecessary work. The next day after service my left rear wheel started to squeal. When they removed the tires for the B12 service they evidently put the defective pad back on incorrectly. That day, I mentioned my brake issue to a friend and they informed about the defect and the class action suite. Of course the service reps knew all along and never took responsibility. They could have offered me a discount on the brakes and explained the issue they were having with the 2009 Tsx brakes. This could be a serious safety issue. Additionally, I noticed a rust spot on my passenger side below the door their year (4/12). I have had no accidents. I thought with modern metals and paints this issue no longer existed. Particularly with a new car and a Acura. Once again they blamed me and said it was my responsibility. There must have had a "impact". none that was visible of course.
The inner rear brake pads went from 6 in September to 1 - worn to the sensor in less than six months. The front brake pads remained at 8 and the outer rear brake pads were 6. mechanics with whom I have spoken have explained that the rear brake pads should not be wearing out prior to the front since the front brakes do most of the work. They also indicated that such uneven wear is not normal. Of most concern to me is the safety issue. Except for an intermittent noise like a little stick in my right rear tire well, I had no idea there was a problem. Although it wasn't time for my regular service, I contacted my mechanic to make sure my car was ready for a road trip I was taking that weekend. Because I mentioned the intermittent sound, they looked under the car and discovered the problem with the brakes. Had I not been cautious, I could very well have had a serious problem on the road without ever anticipating it. While the Acura dealer insists that such wear is not unusual for these cars, I find it very concerning that my brakes should be worn out in this way at 36000 miles. With previous cars, I have never needed brake pads until around 80,000 miles. It is upsetting to me to have this experience with a car that is renowned for its durability and to not have it covered under warranty. It seems odd to me that my mechanic and the other mechanics with who I consulted don't find this to be "normal wear and tear" and yet Acura does. Had I driven the car without checking, I would likely have had brake failure, destroyed the rotors and required a much more costly repair job. Brake failure could also have meant an accident and injury, not just to my car and its passengers, . that little intermittent sound that I heard was so intermittent that my passengers never heard it - were it not for the mechanics in my family, I might not have noticed either.
I have a 2009 Acura Tsx. At about 34,000 miles I started noticing a high-pitched noise coming from the rear passenger side. Took the vehicle in, and they determined that it was my rear brake pads. Nearly all of my driving is highway, indicating that there may be an issue with the integrity of the rear braking system. Cost to replace was $250.
At 20,000 miles I was informed that I will need rear brake pads on my 2009 Tsx. After I left the appointment, my brakes began squealing and grinding when stopping or slowing down. This seems premature and I would like an investigation.
I was hearing some noises from the back right side of my car on my 2009 Acura Tsx and I took it into the dealer. It turned out that my rear brakes were done to the metal. My car only had 23,500 miles on it at 75% of my miles are freeway driving. It turns out that Honda recently settled a lawsuit where they changed the design for the brakes.
- Clayton, CA, USA
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Abnormal brake wear: I bought this certified, one-year-old dealer demo in January with approx. 10,000 miles on it. Between then and a service appointment in late April, I put another 8,500 mostly highway miles on the car. At the service appointment I was told that I needed to replace the rear brakes as they were on the verge of failure. I was also told such excessive wear was common in this model as well as the Honda Accord. I have never had to replace breaks at 18,500 miles, much less after 8,500. I was shrugged off by the service department and basically instructed that my best option was to purchase a lifetime warranty on the pads to help off-set the costs of constantly replacing them (this way I'm only out time and labor) due to a braking system that the dealership admitted had a design flaw but that they somehow couldn't fix. I don't understand why Honda/Acura is allowed to blow off repairing a defect in a safety component as critical as the braking system.
2009 Acura Tsx. Brakes and rotors had to be replaced at 23,000 miles. No warning from dealer of potential class action or its results when calling to make an appointment. Price Acura, dover de. Gave me a three week window so I went to meineke, replaced for $412. Dealer refuses to reimburse. Acura refuses to admit a defect. There are two other 2009, 2010 Acura Tsx's in our family and they weren't notified either.
I have a 2009 Acura Tsx. At 17K miles the dealership said there was 7 mm left of rear brake pads. At 23K the brakes started to squeal. Dealer said 3mm left and needed replacement. When left, the squealing was gone. At 26K they state there is 00mm left. The dealership will not correct the problem. No break pad should wear out in this short amount of time.
Brakes on Acura 2009 Tsx wearing more frequently that they should. My Acura began to make noise 2 days ago. It seemed like it was coming from the drivers side wheel, but I couldn't tell if it was front or back. I dropped it off at the dealership at 7:00 am this morning and told them to call me after they identified the problem and before they made any repairs. They said they recommend brake pads being changed every 15,000 miles. I have never had to do that for any vehicle I've owned (I am on my 3rd Acura and never had this issue with the 2 tls I had). They said they would cover the front, but I needed to pay for the back. Approx. $350 for the work and materials.
I have a 2009 Acura Tsx, the brakes keep prematurely wearing out and having to replace them ever 12-15K miles, I am already on my second set of brakes for the rear, dealership states that this is normal wear and tear on vehicle and I disagree, Canada put out a service bulletin about their rear brakes and replace the pad and calipers. Accord in the same year have the same problem, premature brake wear. Inside wears faster than outside as well. This is an unnecessary expense and annoying.
Rear brakes on a 2009 Acura Tsx have worn early, well before the front brakes have worn down. Front brakes are at 70+% life, while the rears are already worn to within 1mm.
Normal driving, rear brakes worn out prematurely. Oe brakes worn out at 13600 miles, replacement brakes are currently being replaced at 35300 miles (I am currently at the dealer). Rear brakes are wearing out on the inside pads. Possible caliper issue. Front brakes are wearing normally. Recall has been issued for Canadian models of this car, us models are yet to be recalled for this same issue. Honda Accord have similar premature wear issue. Honda is yet to acknowledge the issue formally even though a complaint has been made. So far I have spent $250 (first time) and $200(second time) to get rear brakes replaced under 35000 miles. History of car: Bought Tsx in October 2008 (2009 model), first set of pads replaced in April 2009. Second set in March 2010.
Rotors on front brakes on 2009 Acura, have been worn out the back brakes. Dealer fixed back brakes but the front brakes are worn out dealer keeps saying waiting for recall because other Acura's are having saying problem. Now the front brake are completing out but they won't do nothing of the problem.
I bought an Acura 2009 Tsx (tech pkg) in August 2008. Within the first month I had the brakes squealing, terrible noise. Took it to the dealer, who said it is normal with front brakes. I have suffered with the problem everyday for 1.5 years. When I went back to the dealer few days ago, they said there is excessive wear on the front pads. The car has 14,000 miles as of March 2010. They replaced the brakes per the new service bulletin related to squeaking brakes. Windshield molding came loose for no apparent reason, dealer fixed it as warranty service. There is excessive glare on the navigation system, makes it dangerous while driving. Not sure if there is a fix for this.
A D V E R T I S E M E N T S
- Silver Spring, MD, USA