This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In September 2009 I purchased my 2005 Acura Tsx from paul burns auto group who had received the car via davis Acura. I brought it home I noticed the car was pink, especially faded paint on the hood, trunk and top of the car. After a day or two of driving I noticed a noise and had trouble steering. I took it to my mechanic and he told me there was a severe leak in power steering fluid coming from the rack. I battled with the dealer and was able to replace the rack for the half the cost it would have. The car's warranty expired in April 2009 only six months after I bought it. After several estimates and countless hours of research I found that this color milano red was defective and prematurely turning pink in other cars this make model and year. The Acura in naples Florida was paying to have at least 6 cars that I know of repainted. I spoke with both the service manager and the individual body shop clerk. I spoke with client services and since the car was out of warranty they would not pay to repaint. I tried them again was still rejected. Every body shop I go to tells me that to write a letter to the manufacturer because this is an obvious defect in the paint. I am writing this letter to see if in good faith Honda will stand by its' product. I am a consistent customer who gets regular maintenance from piazza Acura in ardmore. I have just received a letter from Acura stating that there is a recall in a hose that if leaks could possibly lead to a fire under the hood. I respect Honda for agreeing to fix this problem. But for all these problems in a high end luxury car I feel the least Honda could do is pay to have my defective paint fixed. After all I am not trying to say that I need rock chips or normal wear and tear the clear coat on the vehicle is excellent it is the paint underneath the clear that is faded. People look at my car and say that's an Acura and that is what there paint is like after 5 years? if no action is taken I will be forced to take my.
A D V E R T I S E M E N T S
- Broomall, PA, USA