This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Acura Tsx 61K miles, cooling system failed completely. I was just driving locally when I noticed a rattling noise. On some investigation I found out that the noise comes only when the A/C is turned on. Took it to a dealer (pohanka Acura, chantilly va) and they said some part within A/C compressor has exploded and there are metal pieces all over the A/C system and that the entire A/C system needs to be replaced at a cost of $4500. There have been similar complaints all over the internet for the 2004 Acura Tsx's. I put on very less miles on the car per year and maintained it perfectly (periodic maintenance, regular oil changes). How can Acura not issue a recall or assist owners with this problem? the dealer said that they couldn't do anything to assist with the repair, nor would they talk to Acura to explain my situation. I just spent about $750 to replace a failer sensor to make the air bag check light go away. I did not expect this from Acura! I'm going to make sure all my friends are warned about the poor quality of Acura engineering and customer service. The trick part of it is that everything falls apart right after the warranty period (50K) is over. Well, Acura has got bright engineering minds to make the parts last for 50K miles.
2004 Acura Tsx A/C stopped blowing cold air. Brought it into Acura and they said the ac compressor seized/ froze and shattered and contaminated the whole ac system cost of repair $3600 estimate. Hundreds of forums and other 04 Tsx with the same problem. Some people says Acura is paying for parts if the customer pays for labor. But not everybody getting that same offer?
There is a known defect with Acura 2004 Tsx A/C compressor grenading and contaminating the complete A/C system. There are no real events that lead up to the failure, you will suddenly hear a grinding sound coming from the A/C then it goes out without warning. Instead of Acura addressing the problem that has affected thousands across the country, they pursue goodwill discounts on behalf of the customer which never cover the full cost of the issue which is usually around $4000 to fix. You are basically at the mercy at the company on whether they will cover any portion of the cost which is at no fault to the consumer. The fact that a recall has not been issued for this is astounding considering if one does a simple google search to see how common a problem this is, you will find thousands of people that have had the same issue. This issue is a ticking time bomb that will eventually happen to anyone with this make and model. Its not a matter of if it will happen but when will it happen.
Was driving on the highway and my air conditioner just stopped blowing out cold air. Took it to the Acura dealer was told that the air conditioning compressor needed to be replaced.
While driving on the freeway with the air conditioner on, a loud noise came from the engine compartment and the air from the air conditioner was no longer cooled. A mechanic told me that the air conditioner condenser exploded.
Acura Tsx 2004. Turned on the ac while driving, nothing but warm air was coming in. Researched on-line for "04 Tsx air conditioner broken" and to my surprise, there have been other 04 Tsx owners with the same issue/problem - an Acura service advisor has indicated that there have a number of folks having the same issue with the same vehicle and that the total cost is approx. $4000. Took the vehicle to the dealer, and was informed that the entire ac unit needs to be replaced - ac compressor failure caused metal shavings to be spread through the system - total cost approx. $4500. Contacted Acura client services (www.Acura.com/clientservices.aspx), but have been informed that there is nothing that they can do to assist me.
I own a 2004 Acura Tsx. My ac blew out on me when I was driving home from work. I only had around 60,000 miles at that time. The dealer wanted to change the whole ac unit. Compressor, hoses, condenser, and flush the system out. They know about the ac failure as many Acura Tsx were reported with this problem and not offering any recall on it. It's an expensive repair to fix. They quoted me $3,000 for the full repair.
A D V E R T I S E M E N T S
- Herndon, VA, USA