This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
the engine failed and lost all power to the car. It is available for inspection. My safety was put at risk because if i was going on a freeway and freeway speeds i probably would have crash and potentially crash into other people, causing a huge safety issue. The problem has been confirmed by dealer. They said it is very possible the engine rod bearing could have caused this. This is being inspected by Acura. Prior to failed there were no warning lamps or indicators. They all turned on once the car died.
I've received the recall notice for my car about 2 years ago. I've tried to schedule time with the dealership to get it fixed but they just keep telling me they don't have the parts or I have to wait till something "bad" happens first for them to prioritize me. This seems really unsafe and bad practice. I've reached out to Honda and they have open a case to review this but has not gotten back to me since. The car has stall once and a few times during the engine shut off while stopping, it takes a moment for the engine to come back, not normally like when I got the car. There has been a few time that there were cracking noise while I was driving. I stop driving the car as much as I can to avoid an accident happening. Please help me get some resolution with Honda, it's been almost 2 years.
The contact owns a 2020 Acura TLX. While the contact-??s wife was driving at an undisclosed speed, the contact stated that several unknown warning lights illuminated. In addition, the vehicle shut off in the middle lane of a major highway. The contact's wife received assistance from a nearby truck driver. The contact stated that because of the assistance from the truck driver, the contact's wife was able to avoid additional dangers. The vehicle started and the vehicle was taken to the dealer; however, the cause of the failure had not been determined. The vehicle was not repaired. The contact stated that previously the failure had occurred, and the vehicle was taken to the dealer several times. The contact stated that several unknown repairs were performed, and unknown recall repairs were completed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 45,000. The VIN was unavailable.
My engine has stopped and stalled in the middle of traffic on multiple occasions. The issue is related to the fuel pump recall. Acura states that the parts for the recalls are available, yet when you contact an Acura dealership, none of them have the parts! I DONT WANT TO DIE IN A CAR ACCIDENT BECAUSE ACURA IS STEALING OUR MONEY WHILE WE HAVE TO DRIVE FAULTY VEHICLES.
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that previously the vehicle had an electrical failure. The vehicle was taken to the dealer where it was diagnosed with an electrical failure and the electrical system was replaced. However, the electrical system failure had reoccurred. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine oil warning light illuminated stating 8,000 miles overdue. The vehicle was towed to the dealer where it was diagnosed with a failed engine due to old engine oil. The dealer disassembled the engine, and it was determined that a fractured engine rod caused the engine failure. The vehicle was towed to an independent mechanic to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that the repair would not be covered under the recall repair. The failure mileage was approximately 62,000.
I purchased a new Acura TLX in 2020. The following year it took it into get state inspected in Massachusetts. My care failed for emission 3 times. I brought it back to the dealer (Herb Connolly) in Framingham Massachusetts. They kept it for 3 weeks, worked on it and told me it was all set. The following year I brought it in for a state inspection. The same thing happened. They told me that they had seen a few of these cases. They found a way to get them to pass. They have to drive it at different speeds for a few hundred miles. I asked that they fix in properly and they noted that they did not have a fix. This was all after I picked it up. I told them I was concerned as I worried this could keep happening. They encouraged me to call Honda Motor Corp. I spoke to them several times and they denied the problem. I am not in my third year. Car is still under warranty and it again failed inspection. Below is an email from the service manager on how to get it to pass. From: Michael Brooks Sent: Wednesday, July 26, 2023 4:05:38 PM To: [XXX] Subject: Passing Inspection Hi [XXX], As discussed we have not received any updated procedures or available software updates to get these cars to store the memory for the readiness flags. This is an issue what we have had to drive the car in very specific patterns to get it to pass. The main thing we do is DO NOT SHUT THE CAR OFF AFTER DRIVING IT JUST PULL IT INTO THE INSPECTION BAY AND LEAVE IT RUNNING DURING THE INSPECTION. There are a few flags that are notoriously tricky to get to flip. Usually we use our $20 -??obd-?? tool that we got off amazon which monitors the flags in real time so we know when it is ready for inspection. Below are the driving patterns we follow to get the problem flags to turn over: O2 sensor This is one of the trickiest ones, we seem to have the most luck getting this one from continued driving so there is not a spec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Software update completed June 2022 When coming to a stop light, my car shutdown. Went into neutral and took about five seconds to restart. It happened the following day and I was rear ended. No injuries occurred.
After coming to a stop at a red light, the vehicle engine turned off as designed with auto start stop. When the light turned green, the vehicle temporarily restarted when I released the brake pedal, but immediately stalled and would not restart. This is a major safety concern as I was on a four lane road with traffic all around and I was unable to move. I had place the vehicle into park, turn off the ignition fully, and attempt to restart the car. It eventually restarted, but it took nearly 90 seconds. This is a danger to myself, and to the traffic around me as I was fully stopped on a road with 40 MPH limits and a lot of traffic.
Two times in three weeks with the auto idle stop active the car failed to restart on a green light. Following all the prompts in the car it takes over a minute to re start the car while blocking traffic.
I was driving around 30miles/hr and the engines shut off unexpectedly. I was stuck in the middle of a highway and the engine didn-??t turn back on. The dashboard showed total failure. The car was one year old with 11k miles. I just had it serviced by the dealer.
A D V E R T I S E M E N T S
- Tacoma, WA, USA