This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2019 Acura TLX 28k miles - was slowing pulling into a parking spot in a parking garage downtown San Diego. Suddenly the car had no brakes while pressing the brake pedal to the floor with no resistance from the brakes, the car start revving hard and accelerating very fast. I stopped by hitting a brick barrier. Steering wheel and knee airbags deployed. Fortunately I arrived at work early that day and did not hit anyone or any other cars. Our Insurance company USAA said they can not repair the car. The automatic emergency equipment did not kick in either. Acura was advised of the issue case number [XXX]. Fortunately my injuries were minor cuts and bruising but if this incident had happened somewhere else it could have resulted in loss of life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving on a residential street approx. 10 mph and turned into a driveway. There was another vehicle parked ahead. I stopped hard on my brakes but my car didn't stop and hit the parked car. As it happened so quickly, I must have turned the steering wheel, continued to press on the brakes but ended up also hitting a building.
I live in Colorado and use paddle down shift to gear down for slowing on declines. When I do that, the car acelerares for a few seconds before slowing down. This is a very dangerous situation because you believe you are slowing to avoid running into the car in front and instead you increasing speed toward the back of the car in front. Acura customer service say that is the way the car is designed, but does not defend the logic of that design. I can not believe that this has not caused serious situations and accidents.
- Boulder, CO, USA
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- Santee, CA, USA