This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the remedy for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) was unavailable and that parts for NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) was available. The dealer informed the contact that the vehicle needed to be inspected to determine if the vehicle was experiencing the failure; however, the contact would be charged for the inspection. The contact was concerned about the inspection and about being charged, since there was no reference of an inspection prior to the recall repair being performed. The manufacturer was made aware of the issue and referred the contact back to the dealer for clarification. The manufacturer informed the contact that a case was opened and would be escalated. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Peyton, CO, USA
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The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and advised the contact to call the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2019 Acura TLX. The contact stated while driving approximately 65 MPH, the contact was hearing an abnormal ticking noise. The contact stated the check engine warning was illuminated and the fuel gauge showed a decrease in fuel level. The contact stated she observed that black smoke was emitted from under the hood and the rear of the vehicle. The contact pulled off of the highway. The contact stated that the vehicle was vibrating as she pulled over, she stopped the vehicle and exited due to smoke entering the passenger cabin. The contact said she had turned the vehicle off and she observed the smoke appeared to diminish, however, she noticed that there was a leak coming from the engine compartment and the liquid from the leak had ignited and another fire had started. The contact stated that the liquid fire had stopped combusting and as she approached the vehicle to retrieve personal items, the vehicle burst into flames at the engine compartment. The fire department and the police arrived. The fire department extinguished the flames with water. The police filed a report. The vehicle was towed to an impound lot. The contact stated that her insurance provider declared the vehicle a total loss. The contact stated that before the engine fire she had taken the vehicle to a dealer who had diagnosed a failure for a similar abnormal ticking sound and had replaced the engine. The contact stated that the vehicle fire had occurred one week after the engine had been replaced. The contact stated that she had researched online and related the failure and subsequent fire to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
A D V E R T I S E M E N T S
- Windsor, CO, USA