This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2019 Acura TLX 28k miles - was slowing pulling into a parking spot in a parking garage downtown San Diego. Suddenly the car had no brakes while pressing the brake pedal to the floor with no resistance from the brakes, the car start revving hard and accelerating very fast. I stopped by hitting a brick barrier. Steering wheel and knee airbags deployed. Fortunately I arrived at work early that day and did not hit anyone or any other cars. Our Insurance company USAA said they can not repair the car. The automatic emergency equipment did not kick in either. Acura was advised of the issue case number [XXX]. Fortunately my injuries were minor cuts and bruising but if this incident had happened somewhere else it could have resulted in loss of life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Acura TLX. The contact stated that while driving approximately 45 MPH the contact observed a thumping noise emanating from the engine compartment when the brake pedal was depressed the sound grew louder. Additionally, the contact stated that when the accelerator was depressed the vehicle did not accelerate as intended. The vehicle was veered to the side of the road. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 47,396.
I was entering a left-hand turn lane, with a red light. The third-party investigation showed I entered the lane at 35mp. I started gentle breaking and when there was no response, I pushed the brake hard and to the floor. I did not feel the car decelerate but the investigation shows that braked for 7 seconds plus and hit the last car in line at about 20mph. The investigator was unable to recreate the circumstances.
I was driving on a residential street approx. 10 mph and turned into a driveway. There was another vehicle parked ahead. I stopped hard on my brakes but my car didn't stop and hit the parked car. As it happened so quickly, I must have turned the steering wheel, continued to press on the brakes but ended up also hitting a building.
The car did not brake when approaching a stoplight. Crashed into the last car in line. Investigation showed I started braking at 35 mph for 7+ seconds, before the crash. Two lines in both directions, the speed limit was 40 mph.
A D V E R T I S E M E N T S
- Santee, CA, USA