UNKNOWN - Called to schedule safety recall inspection and remedy, was told there is a waiting list for 15 months. Cannot inspect my car until September 2025

- Germantown, MD, USA

there has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it-??s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn-??t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn-??t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn-??t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i sent over the documentation and photos to the manufacturer i was still told there-??s nothing to be done till january forcing me to be without a vehicle for 2 1/2 months with no loaner or anything. i been fighting for a resolution and nobody has done anything but point fingers at the dealer and manufacturer when i just needed a resolution for the time being to get me through till there is a permanent solution and has me left stressed and forced to rely on public transportation in various condition

- Decatur , GA, USA

i took my car to acura carland in duluth georgia and i went initially for a check up on my recall i was notified for regarding my rod bearing and was told that there-??s nothing they can do about it and offered to do a wheel alignment on my vehicle and that should help with the knocking noise i had coming from my engine and that i would have to wait till january for anything else regarding my recall. i asked what could i do until then and i was told to keep up with my oil change and that its until january. i even asked for a loaner and was denied stating that they don-??t offer that which was hard to believe. a month after my recall on december 7th at 9:03 est pm my vehicle made more knocking noise way worse than before i had took it to acura carland and i was traveling home from work and suddenly my car start losing power and my check engine was flashing and car was stalling a bunch which eventually lead to my entire engine giving out and i was left stranded in the middle of the night with my car not operating nor cranking. i reached out to the manufacturer again and she provided me a case number but i really wish something could be done sooner but now my car is completely broken and won-??t crank anymore due to my engine being worn down by this recall which could of been avoided by proper customer care and no i don-??t have a car anymore with no help from no one. please help

- Decatur , GA, USA

I have a 2018 Acura tlx 6 cyl with 39k miles on it. Transmission bangs Into second gear when I first start driving the car each day. I brought to the dealership. Had codes updated and did a transmission service with no succsess. Dealership stated They can-??t do anything else without tripping a code. I know this is a known issue but can-??t get It resolved. All maintenance is up to date on car.

- Torrance, CA, USA

Yesterday a friend of mine was driving my 2018 Acura TLX. She thought she had it in P(park, ) but it wasn't in park it was in D(drive) still. She had let her foot off the brake thinking it was in park and the car started moving. It wasn't until she said she looked up and realized it wasn't in park. She stated to me that she pushed the P(park, ) but unfamiliar with my car and doesn't know which buttons on the panel are such as P(park, ) R(reverse, ) N(neutral.) With that said let it be noted that when I bought the car in April of 2022 the D & P were worn out from use. Almost a year later they are even more worn out so my friend didn't know exactly if the vehicle was in P or D because of how worn they are. The dealership I bought it from is aware of the buttons wearing out and said they wouldn't fix/replace it. Please note the 2 pictures submitted with this shows #1 with headlights off #2 with headlights on.

- Berlin, WI, USA

The transmission have notice of vibration and rough shifting between 30 to 45 mph.

- Las Vegas, NV, USA

The contact owns a 2018 Acura Tlx. While driving at an unknown speed, on three occasions, the steering wheel seized while making either a left or right turn. The brake pedal was applied, but felt stiff and failed to respond. The accelerator pedal was applied, but the vehicle failed to move. In addition, the electrical system, emission, transmission, stability control, all wheel assist, blind spot, cruise control, and lane assist indicators illuminated. The vehicle was towed to Acura of memphis (2611 ridgeway rd, memphis, tn 38119) where it was diagnosed that the vehicle overheated and the automatic start malfunctioned. The vehicle was repaired, but the failures recurred. The manufacturer was not notified and opened case number: 08586429. No further assistance was provided. The failure mileage was 31,081. The VIN was not available.

- Friars Point, MS, USA