This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There are so many lights flashing, my vehicle will not go over 50MPH, My steering wheel is no longer straight its actually to the left. I brought it to Acura and they are stating its a REAR TOE ACTUATOR issue and refuse to cover the $5,100 fee to fix this issue that has had a SAFETY BULLETIN posted for a 2015 TLX. There has been a bulletin about this according to Carvana so ACURA is aware of this issue but refuse to recall this issue. Warning lights are as follow, BRAKE SYSTEM ISSUE, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, Adaptive Cruise Control problem, VEHICLE STABILITY ASSIST PROBLEM, PRECISION ALL WHEEL STEER PROBLEM, POWER STEERING FAILURE. This vehicle only has 46,987 miles.
On the morning of 1/7/2020, my cars' brake sensing system malfunctioned bringing my car to a grinding halt launching myself forward toward the steering wheel and the items in my passenger seat forward into the floorboard. This was on a city street approaching the intersection of a major highway. There was no car in front of me at the time this happened and thankfully, there were no cars within a close distance behind me. There had been a truck that was ~100+ yards in front of me that turned right into a gas station. This was nearing an intersection where I planned to turn right and I let my foot off the accelerator and was slowing down. After the truck was already parked at the gas pump w/the driver opening his door, this malfunction in my braking system occurred w/nothing in front of me. The goodson Acura dealership I took my car to had several team members who have also experience this exact same problem when a vehicle in front of them had turned right. They explained I should 'think of it as a delayed response in the system'. they noted that Acura is aware of this, but there is nothing that can be done. I informed them that I was not satisfied with that answer. A safety feature on my car is now a safety risk for me to potentially be rear-ended significantly since there was no car in front of me when it happened. They ran a complete check of the system today, 1/9/2020 and no errors were noted. They did adjust the setting from "normal" sensitivity on distance to be further out, but it should not have to be set outside of "normal" settings for proper handling. Acura is a luxury line vehicle with advanced technology safety features in place to protect drivers/passengers, not to potentially harm them. This is not an acceptable malfunction to happen for myself or my family. If this is truly known to Acura as a concern and not being addressed, this is a problem.
This will be the 12th time where my car comes to a sudden and violent stop for no apparent reason - due to the collision mitigation breaking system activating with no cars in front of me. The last time this happened, a few weeks ago, there was someone behind me and it was a very close call. There was also a passenger who didn't know what hit him. I have brought the car in for service only to be told everything was fine. I attempted to bring it in for service again and I was given the run around that they had no availability for weeks. I have email correspondence with Acura customer care and anyone involved in the purchase of this vehicle, including two separate dealerships and I have received a generic response with no solution offered. This is a dangerous system that is clearly not tested appropriately and I will be keeping it turned off just as long as I can remember to do so. These incidents vary - most times it occurred on a local street. It happened twice on an interstate highway as I was entering going about 45mph. All times this has happened I was traveling over approx 35mph
The contact owns a 2018 Acura Tlx. While driving at an unknown speed, on three occasions, the steering wheel seized while making either a left or right turn. The brake pedal was applied, but felt stiff and failed to respond. The accelerator pedal was applied, but the vehicle failed to move. In addition, the electrical system, emission, transmission, stability control, all wheel assist, blind spot, cruise control, and lane assist indicators illuminated. The vehicle was towed to Acura of memphis (2611 ridgeway rd, memphis, tn 38119) where it was diagnosed that the vehicle overheated and the automatic start malfunctioned. The vehicle was repaired, but the failures recurred. The manufacturer was not notified and opened case number: 08586429. No further assistance was provided. The failure mileage was 31,081. The VIN was not available.
A D V E R T I S E M E N T S
- San Jose, CA, USA