This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car-??s lights were on. I went to Acura to get a diagnostic and they said to replace the fuel pump. I replaced it, and the lights came back on. I got another diagnostic and I was told the fuel pump has a leak. I have an 2017 Acura TLX that was not apart of the recent recall which I believe it should have been because my car is slow to steer which may cause an accident.
On May 26, 2023, I purchased my 2017 Acura TLX from Sterling McCall Acura Houston, TX. On July 16th, my son was driving the Acura TLX and the engine burst into a fire. After the engine fire, I had to replace the entire. On November 20, 2023, after reading an article and contacting American Honda ( [XXX] ) I became aware of a recall on my Acura TLX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle stalled twice in the past 2 months at the traffic light. No accident occurred but caused traffic. The car has been maintained exceptionally well.
Auto Stop/Start feature fails to restart vehicle, rendering vehicle inoperable. Powering off the vehicle and then powering up the vehicle thus far has restarted everything, much to the frustration of myself and the drivers behind me.
I have been stopped by traffic or stop light when I put my foot on the gas to start up, the car stalls. The whole dashboard is lights up and I have to try several times to get engine started. This is very scary.... I took the car to dealership. After 4 hours at the dealership and $155, my car is stalling again. I am scared I could get hurt in this car!
Car stalled while in traffic line with Auto idle engaged. Took foot off brake to move forward and car stalled. Unable to restart car after the stall. Had to be towed to Honda dealership, they assessed it was an alternator issue. Alternator replaced car starts normally. Drove car for approximately 30 min and had turned off the Auto idle feature. Car stalled again after sitting in traffic and trying to move ahead. This time car restarted without issue. No warnings or messages on that I noticed. Have read many forums that describe similar issues to Honda and Acura's
Started my car after work to almost all my dash lights on like park, emissions control, stability control, lane departure with an exclamation mark beside it, electric parking brake problem, hill start assist problem brake hold system problem vehicle stability assist pertinent and check engine light on!
The contact owns a 2017 Acura Tlx. The contact stated that after depressing the brake pedal, the vehicle stalled without warning. The contact stated that the failure recurred numerous times while the vehicle was idling. The vehicle was taken to first Acura sales (16 highland ave, seekonk, MA 02771) however, the mechanic was unable to provide a cause for the failure. The contact was informed that the battery needed to be replaced. The vehicle was then taken to speedcraft Acura (883 quaker ln, West warwick, ri 02893, (401)304-3100) however, the mechanic was unable to retrieve a fault code or duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
In 2017 I had the car lose throttle power when pressing the gas pedal and every light in the car began to flash. I let off the pedal several times and tried accelerating again and this did not work. I pulled over to the side, put the car in park and turned it off. After about 15 minutes or so of trying the car finally started. But the check engine light was still on and so was the warning of "emissions system problem" and "emergency parking break problem". the next day I dropped the car off at Acura. They called the next day and told me the car had malfunctioned and tripped the sensors but they cleared the codes and everything was fine. They also tried to blame my lengthy roadtrip for the malfunction. When you spend 40,000 dollars on a car that has 6,000 miles on it you do not expect a "malfunction" but I accepted the result and walked away. In 2018 it happened again. The lights began to flash and I lost all throttle respone. But suddenly the car downshifted into 4th gear(going 60mph) and was sitting at about 4500 rpms and I was unable to shift but regained throttle response so I pulled over. I allowed the car to sit for about 15 minutes and the car started with no problems. I did not take the car to the dealer this time because all of the lights had cleared overnight. In June 2019 this had happened again for the last time and I took the car straight back to Acura and told them to figure it out. They called me 2 days later and told me they had to update my transmission control module. That was covered under warranty and said they fixed it. So I assumed the problem was fixed and I was extremely happy. But now just the other day August 19th 2019 the throttle lost complete power again except this time no lights came on. I pulled over to the side turned the car off and back on with no issues. Could you please help with this matter. Thank you very much for you time!
Vehicle was traveling at approximately 60mph on the highway when the engine suddenly revved to the redline. A 'transmission too hot' notification came up on the speedometer display. Vehicle had no power and was unable to accelerate. Vehicle kept revving until it was pulled to the side and shut down. After that, we were unable to start the vehicle. Car was towed to a repair shop and was diagnosed. Later, they took out the engine and confirmed that the flywheel had been sheared off. Vehicle is not under warranty, so Acura refused to take any responsibility, although this is clearly a manufacturing defect.
Vehicle was in motion on a highway in very heavy traffic when brakes were employed and vehicle did not stop but grinder forward, hitting the car in front.
The last safety recall did not fix a basic problem. This is a bug in the software that is very unlikely to be fixed at the dealer without a software fix. Its not mechanical and will not happen during a drive test. (completely random) problem: Coasting or deaccelerating and stepping on the gas will cause the transmission to go into neutral, disconnect from the engine. The same effect if the brake was applied. After 1-2 seconds it will recover. Consumer stated bug in the Acura software second experience: Went to accelerate and nothing happened. Every error message that could be displayed was flashing. Engine, parking brake, emission, side warning, transmission, (all)and was stuck in 3rd gear (low gear) and would not shift up or down. (RPM should have been 2000, but was 4000 at 70mph.) found an off ramp after 6 miles to pull off and shut down the engine to reset the computer. Turned the engine on, and normal operation and all the warnings still displayed. Continued to destination or 200+ miles and several stops, all warnings where reset. This will happen during an 8 hour trip at least once. Cruise control is on and fairly flat and easy drive for 20-30 min. The engine is in its most economic condition for 20 to 30 min. Pull into traffic an accelerate, RPM drops, transmission is in neutral, and costing for 2-3 sec. Then it shifts to 3rd gear (4000 RPM) at 70mph and stays there, until reset.
I have a problem with the transmission not shifting down and up a gear when it should. This happens at speeds 5 mph to 40 mph with gears 1st through 5th. A great example is when I accelerate from rolling at 5 to mph, press on the gas to speed up and it will not down shift from 4th or 5th gear to speed up, it stays in 4th or 5th gear at around 1200 rpms as it speeds up as to 40mph. Even if I have my foot to the floor it stays in that gear unless I use the paddle shifter to force it into a lower gear to speed up. I have had the car in Acura service twice now for this and about to take it in a third time for this. It has on numerous occasions almost caused an accident. Imagine turning to off a highway, seeing oncoming vehicles and when you hit the gas to cross you expect it to accelerate but instead you get hesitation to the point that if it were any worse you'd think the car stalled. This is in normal mode, when it is in sport plus mode this issue is almost non-existent. I bought the V6 for the extra power but at times it seems as if its only a 2 cylinder engine. This is absolutely a safety risk and will eventually lead to an accident. This happens at least once a week and is more likely to happen within 10 minutes of starting the car. This still happens even after taking it in for the fuel pump recall from January 2019.
A D V E R T I S E M E N T S
- Watervliet, NY, USA