This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Acura TLX. The contact stated that while operating the vehicle with the A/C activated, the braking system, Lane Departure, Forward Collision Avoidance, and transmission messages were displayed. Additionally, the brakes engaged without the brake pedal being depressed. The contact stated that the failure also occurred while driving in a rainstorm, and on a humid weather day. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 52,000.
After completing grocery shopping in walmart I retuned to my parked vehicle in the parking lot and, to my horror the certified preowned 2017 Acura Tlx that I just took delivery on 12/23/20 would not start. Got roadside assistance for jump start, car started but could not put in reverse, drive, or neutral. Dash panel was lit up with multiple warnings indicated. This happened on a Sunday so had to have vehicle towed to my residence a mile away because dealership where I bought the vehicle was not opened for me to tow there. Disgustingly I did not make a full month from delivery date before this happened. I was forced to tow the vehicle to my residence a mile away, did not want to leave overnight in the parking lot for obvious reasons. In fact, could not even lock the vehicle. Having the vehicle towed to the dealership tomorrow to try to find out what the problem is. Hopefully get a permanent fix. Unfortunately I have uncovered multiple instances on the internet describing this very same issue that had I known prior to making the purchase I would have given strong considerations to "not" buying this vehicle.
On the interstate going 75 mph, cars throws itself into neutral and completely loses power. Warning lights come on saying there is a problem with the transmission, electric brake, and emission system. Car coast to the side of the road and is completely dead, but dashboard lights are on. Car is locked in neutral and cannot be shifted. Sat waiting for a tow for 30 minutes, cars can now be turned off, then restarted and suddenly it can be driven again. Very dangerous and I was not happy with dealers explanation as to what caused problem. First they said it fuel pump, then a software issue. Since I brought it to dealer, transmission now does not seem to shift properly, its very jerky. The car is very dangerous to take on the interstate. This all happened when it was 90 degrees outside, a very hot day.
- Lisle, IL, USA
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- Visalia, CA, USA