This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving down interstate 70 at approximately 75 miles an hour. My cruise control was set and I was going up a small hill and out of nowhere my car decelerates down to about 50-60 miles an hour and it won't shift into gear/turn over and is making a grinding/revving noise. Almost all of the warning lamps and messages started flashing when this happened. There were cars behind me and next to me on the interstate when this happen and could have caused a serious crash given that the car decelerated and stopped functioning in the middle of the road. I had to pull over on the side of the interstate and I immediately called the dealership to see what was going on and if the car was safe to drive. I took my car to the Acura dealership either that same day or the next day and they claimed they didn't know what the issue was and told me that they reset the mainframe and that would take care of the issue. It did not take care of the issue and this problem has continued to happen multiple times. With the most recent time that this issue occurred they told me that I needed to buy a new battery and that would take care of the issue. I purchased a new battery and 2 days later the same thing as above happened again while driving 75 miles down the interstate the car decelerates and about causes me to crash. Prior to this situation happening in 2020, there was an issue with my battery and when my car would go into idle mode at stoplights/stop signs, it would die in the middle of the road and I would have to wait a few minutes before it would start back up.
The contact owns a 2016 Acura TLX. The contact stated that while driving 20 MPH, the vehicle failed to accelerate as needed. The contact mentioned that after depressing the accelerate pedal multiple times, the vehicle was finally operating as designed. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.
Engine light would come on if I drove 65 MPH check engine emission system problem I would try drive press on gas peddle & car would slow down I almost got rear ended by 18 wheeler semi truck
I saw a mechanic and figured out the problem on the 21st of July. I checked on Acura website and there was a notice that they recalled this car last year with the same exact thing that my car was diagnosed with and my car is malfunctioning and there is nothing they can do about it because my VIN does not have a recall on it even though I have the exact problem of their recall. My car is malfunctioning and I called headquarters client relations and they told me they can do nothing about it and that if I want it fixed then I have to fix it myself. I was driving on a high way when all the lights turned on in my car. My brake system says it failed my transmission light is on, my park brake is flashing, lane assist popping up. I was driving home form lake Tahoe on a curvy road with my speed being 40-50. Many cars driving super fast when all of a sudden my car dropped to 20mph. My Acura would not go past 20mph and my life and my passengers were in serious danger!
From a stopped position, moving forward my vehicle hesitated and decreased in power and the gas pedal did not help moving the vehicle forward. This happened in the middle of the intersection for several seconds 10-15 before the vehicle started moving forward again. From a moving position, I was going around a right-hand slight curve going approximately 45-50 mhp and the vehicle failed to keep power, speed decreased, and then began working again after several scary seconds. The main problem I have is when accelerating, the fuel seems like it is not processed correctly to allow my vehicle to accelerate. This is a dangerous mechanical issue that has happened more than ten times. I have contacted the dealership but they said my VIN was not in the listing of recalls. I am clearly having the same problems as many other Acura Tlx owners. Additionally, when I push the start button it did not start the vehicle. This has happened 3 times as of Nov 2019. My vehicle should be listed with the recalled listing of other 2016 Tlx Acura vehicles.
- Louisville, KY, USA
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The transmission is jerky, clunky, bounces to a stop, bounces and lurches forward when stopping, will take 2-3 seconds to respond to pedal push and then take off. It's very dangerous in stop and go traffic. It's very dangerous when stopping for pedestrians. It's very dangerous when driving, period. Here is the link to all of my documents regarding the case: Https://drive.google.com/open?id=1ppup9uyz-cxivpdursj1dd07wjxewoak
Driving on the expressway at 70 mph, the car starts sputtering then decelerated, it would not accelerate even while pressing the gas pedal. I pulled off to the emergency lane and the lights started flickering, warning lights appeared "check hill start assist system", "check emission system", "check power steering system", "check brake hold system", "check brake system", and "check parking brake system". after sitting in the emergency lane after about 30 seconds, the car shut off. Extremely dangerous situation. It was diagnosed as a battery with a dead cell. Amazingly, of all the lights that illuminated, I never received any warning that I had dead battery. The battery light did not come on until the other warning lights came on. This happened at 35,246. This is the second time the car has been at the service center in less than 10 months.
The following problem has happened about 12 or so times. I didn't keep track until it was obviously an issue. I have recorded it on video about half dozen times and provided this to Acura. While driving with the adaptive cruise control set to a speed I touch the brake to disengage the cruise control. I then press the resume button to return to cruise control. The cruise control does not come back on, but the indicator on the dashboard flashes (as if it were coming back on) and stays off. I'm unable to even set a new speed. Flipping the toggle to resume or set does the same thing, nothing. On every occasion the only way to restore the cruise control to work was to stop the car, shut it off, then restart the car (reboot). On one occasion, I had to do the reboot process three times to restore the ability to use the cruise control. The car has been to the dealer three times but they cannot duplicate the issue. In addition to several videos I took on two occasions I had passengers in the car who witnessed this. This has happened on interstate highways, state roads, and town roads. It has happened at speeds set from about 30 mph to 74 mph. It happens day or night, on cold and hot days. I don't recall that it has happened during rain.
The contact owns a 2016 Acura Tlx. While pulling into a parking spot with the brake pedal depressed, the vehicle accelerated and lunged forward without warning. Due to the failure, the contact's vehicle drove over a concrete curb barrier and was stopped by bushes. The crash did not cause the air bags to deploy. A police report was filed. The contact sustained a lower back sprain injury on the left side. Medical attention was received. The vehicle was towed to the dealer, but they could not duplicate the failure. The front bumper, bumper cover, lower grill, grill step, headlamps, and passenger alloy were repaired. The failure mileage was approximately 2,400...updated 12/20/16
Acceleration from low gears rev RPM up to 6000 when moving out of a parking spot. When going onto highway same thing anything lower than 20 mph has a hesitation. Not sure what my options are.
A D V E R T I S E M E N T S
- Lenexa, KS, USA