This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and went into LIMP Mode. The contact parked and restarted the vehicle. The contact stated that the failure reoccurred. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The contact stated that the vehicle was safe to drive. The contact stated that on another occasion while driving, the failure reoccurred. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was left there for a month. The vehicle was diagnosed with engine failure. The contact was informed to wait to receive the recall notification. The contact was contacted and requested to remove the vehicle from the dealer's lot. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was diagnosed with engine failure. The contact was informed to wait for the recall notification. The contact stated that after four visits to the dealer, the dealer declined to acknowledge that the vehicle was ever there or diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the check engine and several unknown warning lights started flashing on the instrument panel. The RPM was fluctuating abnormally. While driving approximately 75- 80 MPH, the failure recurred with a loud grinding sound coming from the engine compartment. The contact pulled over to the side of the road and had the vehicle towed to the dealer to be diagnosed. The dealer was unable to determine the cause of the failure. The vehicle received a system reset by the dealer after the first failure. When the vehicle was returned to the dealer, the dealer determined that one cylinder had been damaged, along with the bearing seal and crankshaft, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 17,000. VIN tool confirms parts not available.
The contact owns a 2016 Acura TLX. The contact stated that while driving at approximately 35-?"45 MPH, an abnormal banging sound was detected. The RPM increased, and the sound became louder. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine rod was thrown, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed that a reimbursement claim might be submitted when the remedy was available. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 64,134. VIN tool confirms parts not available.
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial start-up, there was a loud explosion coming from underneath the hood of the vehicle twice. The check engine warning light illuminated, and oil leaked underneath the front end of the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rod bearings had failed causing the engine to fail. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 125,000. VIN tool confirms parts not available.
The contact owns a 2016 Acura TLX. The contact stated that while driving at various speeds, an abnormal clicking sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the connecting rod bearing was defective. The contact was instructed to no longer drive the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) which was linked to the failure. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Kissimmee, FL, USA