This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car would go in ACC mode while parked and running and warning lights would appear on the dash (pictured below). While parked and running, the car also accelerates up & down. I can visibly see the acceleration meter moving before the car goes into ACC. Also, while in the drive the car would go in neutral mode. I-??ve called several dealerships and I have been put on a -??waiting list-?? and have not heard back. At this point I-??m scared for the safety of my children and 1. I have a 4 year old & currently 8 months pregnant. I-??m not sure how to rectify this situation. It happens randomly but has been occurring more frequently.
The following complaint is in relation to NHTSA Safety Recall 23V-751 and the Acura Corporation's unwillingness to recompense the registered owner for catastrophic damages that occurred to the engine. The vehicle in question is a 2016 Acura TLX, and the recall applied to the Acura MDX, Honda Pilot, Honda Odyssey and Honda Ridgeline. The manufacturing defect, which potentially involved 248,999 vehicles, was the connecting rod bearing of the crankshaft prematurely wearing and seizing. This is precisely what occurred to this TLX. The chronological events of this incident are quite revealing. On Jan 2023, midwinter, while driving on [XXX] near the Canadian border, the engine completely lost power, leaving the registered owner, XXX stranded on the interstate alone for 30 minutes. There were no warning lights, only a knocking sound originating from the engine. The vehicle was eventually towed to a nearby auto shop. The vehicle was not towed to an Acura or Honda dealership due to the extended distance, as XXX was employed at the US Port of Entry on the US/Canadian border, a remote location. The mechanics at the auto shop determined the entire engine needed to be replaced and repairs were completed on [XXX] and XXX paid $6,360.30 out of pocket. An effort to be compensated by Acura was denied. As of Nov 2023, Honda has 1450 claims. According 23V-751, Honda received its 1st complaint regarding this matter on Feb 2020 and investigated through Sept of 2023. Only until [XXX] did Honda decide to conduct a safety recall, well after the catastrophic failure of the aforementioned TLX which occurred on Jan 2023. And it was only until Jan 2024 that notification (24-002)of this defect was initiated. Again, Acura refuses to accept any responsibility or accountability for this incident, nor did it care to investigate the matter in its entirety, simply stating if the vehicle was not inspected by an Acura dealership (typical response), they are absolved of any wrongdoing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Recall related to crankshaft and engine wear/malfunction is not addressed in a timely manner from recall date. My local dealership has a waitlist of 500+ cars to address and they don-??t even have enough parts to do so. I do not feel confident that technicians will inspect thoroughly and that leaves my family and I at risk while driving this car with a considerable issue.
My rod bearing seized, and I had to replace the entire engine. Per the remedy, I should be reimbursed the costs for the replacement due to the engine rod being blown. I have submitted to Acura, and they keep telling me to bring the vehicle in for inspection, but the engine has already been replaced. I have attached the recall notification along with the original deposit for the repair and then the final cost. I submitted it to Acura on 01/16 and was told that the issue has not been resolved since the parts are not available. We have replaced the engine and are seeking reimbursement, not the parts being replaced.
- Maple Valley, WA, USA
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After stop light turned from red to green, I began to accelerate through the intersection, when I felt a strong resistance to me trying to accelerate. Second, all the lights on the dashboard lit up and I proceeded to pull off onto the side of the road. I turned the car off, then on again to see if something just needed to be reset or for a rest. Same thing happened and I was unable to continue to drive my car to work. I had my car towed to a nearby automotive shop and they told me the transmission valve needed to be replaced and possibly the entire transmission. They recommended I have it towed to Acura dealership - which I did. Elk Grove Acura's diagnostic was the same. They said that a new valve may not be the fix and I may need the entire transmission to be replaced. They quoted me at $3900 for valve and $9k for entire transmission. I still owe $9k on the vehicle. I am now in a very sticky situation. I don't believe the transmission should have gone out after 104,000 miles. My boyfriend's parents told me they had the same issue with their Acura. I'm wondering if it's a common issue with Acuras.
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed connection rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
The contact called on behalf of his granddaughter who owns a 2016 Acura TLX. The contact stated while the vehicle was being driven at highway speeds, the vehicle inadvertently decelerated to 10 MPH, and stalled without warning. The driver was able to pull off the roadway and restart the vehicle after several attempts; however, the vehicle failed to exceed 10 MPH. The vehicle was also running rough. The contact stated that on three occasions, after the failure, the vehicle failed to start and was towed. The contact stated that the check engine warning light was illuminated. The failure recurred five times. The vehicle was taken to the dealer to be diagnosed. The mechanic determined that the engine was misfiring. The spark plugs and ignition wires were replaced; however, the failure persisted. The vehicle was returned to the dealer who diagnosed that the fuel injectors had failed and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 145,000.
My Catalac converter needs to be replace I took it in backin March because dash lights were on. It was covered under warranty barley made it the first time I took it into Acura they failed to look if it was covered for me. After a month of stress and research it was so I took it back to Acura with the paperwork and spoke to the manager who checked it 2 times and said it wasn-??t I handed him the paperwork n he was able to find it he ordered the part and said he-??d give me my diagnosis fee back when the part comes in. I-??ve been waiting 6 months for it now. Well now my engine block needs to be replaced wich is a bigger issue. And im barely over 80,000 miles the tech said everything looked up to date on car, there-??s no reasonable explanation on Why this happen. And again the part I need is also on back order. Im carless and just over warranty timeframes I-??ve only had the car about a year wth a car payment still. This is very frustrating
Engine light would come on if I drove 65 MPH check engine emission system problem I would try drive press on gas peddle & car would slow down I almost got rear ended by 18 wheeler semi truck
driving 65-70 MPH on highway the car would feel sluggish like it needs power then I can hear the engine roar louder then i get alerts on my dash that my brakes are not working my blind spot or lane keep assist or any safety features in my car is not activated working properly is what my car tells me i Almost lost my life twice those two times I almost got rear ended my semi truck on highway going 65+ on highway first time was March 1 2020 when i was driving from massachusetts to New York felt like my car was stalling I would try give it more gas but it felt real slow sluggish second time was recent October 2 2021 i was heading to casino in Connecticut on my way there dash says same problems as before this time the car wouldn-??t allow me to go past 60 it kept me in 45-55 mph on the high I was scared because speed limit was 65 here comes semi truck lucky I was able to pull to side of the highway in time but I was so scared cause I know how fast that truck was coming my car shut off as soon as I got on the side of the road all I felt was my car shake from speed of the truck that literally passed me my car was off on side of highway was pitch black all I was hoping for was truck not hiting me because he was in the same lane as me but while I was quick in reacting I put on my hazard lights on before my car shut off when I pulled along side of the road I wanted to plan a trip for me & my girlfriend im scared to take my car because today on my home from work my car did it again coming home from work driving 70 mph 10/14/21 I don-??t know what to do so scared feel like nobody wants to recall my car I keep hearing story-??s online with people who got the same car as me & to no avail find the solution to their car geting repaired also I felt like dealership did something to my car transmission because i brought in my car for brakes Service during repair they called me state we messed up my transmission which was not related to why I brought it in for fix it under warranty
For just shy of a year, We've been experiencing problems with our 2016 TLX misfiring and stalling. Fuel pressure has been tested and it's shown to dramatically drop while under load. It behaves like the problem identified with the recall NHTSA 19V060000 for the V6 of the same year/model. It's a very disturbing event when it happens and it prevents us from driving the car longer than 30-45 minutes - particularly for adequately and safely handling highway driving. At the worst, the car goes into limp mode/stalls out.
My electrical parking brake stays on even when I unapply the brake. Sometimes my automatic emergency braking light will come on saying disabled. My traction stability control will become disabled out of nowhere. My lane keeping assistance will also become disabled with everything else. All this happens all together and my check engine and emission warning light come on whenever everything becomes disabled.
I tried to start my car and it made a weird ticking noise as if the battery was dead. All the lights on the dashboard turned on and the car kept telling me I needed to turn off some sort of brake system in order for the car to work. I turned the car off and tried again, this time it would not start but automatically turned on to accessory mode. I had to call my car insurance to give the car a jump and it seemed to do the trick, however, he noted that it wasn't the battery and that it was very odd.
I saw a mechanic and figured out the problem. I checked on Acura website and there was a notice that they recalled this car last year with the same exact thing that my car was diagnosed with and my car is malfunctioning and there is nothing they can do about it because my VIN does not have a recall on it even though I have the exact problem of their recall. My car is malfunctioning and I called headquarters client relations and they told me they can do nothing about it and that if I want it fixed then I have to fix it myself. I was driving on a high way when all the lights turned on in my car my brake system says it failed my transmission light is on, my park brake is flashing, lane assist popping up. There are many people with Acura who have the same issues as I do!
When attempting to pass, the vehicle will have over a one second delay before it will downshift. This has led to numerous dangerous situations where rapid acceleration was necessary. This will happen whether on a city or highway street. It does not matter what mode of drive is selected, such as sport, or sport plus. I can most easily describe what happens as a dropping sensation in your stomach, and a sensation in your neck where you anticipate the car to "jump forward", yet nothing happens for over 1 second. It is quite disconcerting! I have brought this back to the dealership on three occasions and had two repairs done under warranty, and I paid for two portions of the visits. From researching the internet, this is a very common problem for this model of Acura.
My car stalled while driving on the interstate at 75mph. It happened in may, July, and September 2019. While driving the vehicle lost power and would not accelerate. The tachometer registering the rpms dropped to 1,000 and stayed there. After pulling over, shutting the car off, waiting, and restarting the car, the vehicle proceeded to operate as normal. Many of the warning lights appeared during this incident. Finally, in September, my car was undriveable and had to be towed to the dealership. The determination was that the car needed a new engine. I'm still awaiting for the repairs to be completed at this time (November 13, 2019).
The transmission is jerky, clunky, bounces to a stop, bounces and lurches forward when stopping, will take 2-3 seconds to respond to pedal push and then take off. It's very dangerous in stop and go traffic. It's very dangerous when stopping for pedestrians. It's very dangerous when driving, period. Here is the link to all of my documents regarding the case: Https://drive.google.com/open?id=1ppup9uyz-cxivpdursj1dd07wjxewoak
A D V E R T I S E M E N T S
- Houston, TX, USA