This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On my 2016 Acura Tlx I have a problem with the seat plastic trim that breaks every other year and for multiple other owners it happens every 9 months. This is a big problem when you want to adjust the seat you can put your fingers in the whole and cut your fingers. I am outraged why no recall is done by this point where multiple owners have this problem starting 2015 untill 2019 from what I see on multiple forums and I have the link to all those forums if needed. I went to Acura dealership and they fixed at no cost when the car was in warranty but now my car is not in warranty and they do not want to fix it for less than $460. I am not paying $460 for a fake premium car when this is not my fault but a design flaw because they placed a metal piece right under the plastic trim. Please help me if you can or direct me to someone that can help.
The headrest is crippling. I am 5 foot 5 inches with great posture. When I sit in the seat, the headrest pitches my head forward and hurts. The longer the drive the worse it hurts. 2 chiropractors say it is mechanically impossible for the human body to sit this way. This site has a great description: www.yogaback.com/new-car-headrests-designed-too-far-forward.html this site has great pictures: themalleablemom.com/2014/06/16/car-seat-position-causing-you-pain/ you really need to change this as the pain levels are acute.
- San Jose, CA, USA
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- Peoria, AZ, USA