This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2011 Acura TL with a salvaged title. The steering wheel airbag appeared to have been repaired with certain glue or epoxy after appearing to have been deployed by previous owner. However the airbag is fully intact. The Acura dealership refused to conduct the recall due to this issue. Would this warrant a refusal to be replaced by the dealership? Thank you
Takata recall. The contact owns a 2011 Acura TL. The contact stated that the air bags warning light illuminated after the vehicle was serviced for NHTSA campaign number: 19V182000 (air bags). The contact was uncertain if the repair was completed because after the repair the vehicle was retained and months later another notification was sent for NHTSA campaign number: 16V061000 (air bags). The dealer walker Acura (8951 veterans memorial blvd, metairie, la, 70003, (504) 464-4004) serviced both recall campaigns. The dealer had not told the contact about the air bag light being illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure was not available.
The contact owns a 2011 Acura TL. The contact stated that two different dealers claimed to have remedied the recalled air bags; however, the contact stated that a brand new (unopened) box of air bags was left in the trunk of the vehicle. The contact did not provide the recall information. Also, while driving approximately 50 mph two days ago, the air bag indicator illuminated off and on. The vehicle was taken to one of the dealers where it was diagnosed that the side air bag was in the trunk and not the ones that were repaired. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was 102,000.
Takata recall. The contact owns a 2011 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Durham, NC, USA
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The contact owns a 2011 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Acura TL. The contact received a recall notification for NHTSA campaign number: 16V061000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - airbags. Received a notice in April 2016 from Acura that there had been a recall on airbags for my auto due to possible injuries including fatality should they implode. The notice advised I would be notified this summer when parts were available. I have yet to be notified and the safercar.gov website indicates a remedy is still not yet available as of 8.9.16 for my vehicle. So basically I have had to knowingly drive around in death trap for the last 4 months with my family praying what is suppose to help save our lives doesn't end up killing us should we be involved in an accident before the airbag and auto manufacturers get their act together and correct this.
Takata recall. The contact owns a 2011 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was made aware of the issue and informed the contact that the remedy would be available in April. VIN tool confirms parts not yet available.
The contact owns a 2011 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Acura TL. While driving approximately 27 mph, another vehicle ran a stop sign and crashed into the front passenger side of the contact's vehicle. The front air bags deployed. The inflator ruptured. The contact sustained injuries to the face, neck, nose, chest, hands, and spine. The contact required medical attention. A police report was filed. The vehicle was towed to a body shop where it was repaired. The contact later received notification of NHTSA campaign number: 16V061000 (air bags). The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000. Updated 05/18/16
Takata recall- took car in for battery replacement. Informed of recall. Told replacement couldn't take place until sometime in summer. Offered a car as temporary replacement. It was indicated car wouldn't be of quality of mine, would be of enterprise rental quality. I thought this was unreasonable considering the period of time. I declined the offer. Was told to sign a letter of refusal. Wasn't told decline was an option (don't know if it was). Required my signature on the declination. Later I realized that was most likely a ploy to escape litigation against Acura and/or takata in the event of an accident: Offering an undesirable option and leaving an owner with reduced grounds to take legal action if he should decline. Should this be allowed?
A D V E R T I S E M E N T S
- Rio Rancho, NM, USA