This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
February 2020 going downhill at 30mph on a curved road, and my wheel snaps to the right thanks to recalled ball joints!!!!!!!!! hit the curb, snapped my rotor in half and the brake line. Lower control arm went thru my cradle. Spinning out of control with no steering and no freaking brakes at all. Out of nowhere! totaled suspension all the way around. Only freakin airbag to go off was the passenger window airbag. Whole car was [xxx] because of manufactor issues! sounds like Acura should replace my freaking car. Oh wait.. I did. And today the one im driving right now randomly had the power steering explodeeeeee and I almost got hit by a semi while turning and randomly losing steering out of nowhere once again!! which fried my cooling fan, and overheated my motor on my attempt to drive home with no power steering.... so yeah. Never buying another Acura again, parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Acura TL. While the vehicle was making a left turn, the front driver's side ball joints and axle fractured and the front driver's side wheel detached from the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the axle and ball joints failed and fractured due to the weight of the vehicle. The mechanic replaced the ball joints and axle. The vehicle was repaired. On another occasion, while reversing the vehicle, the contact heard a pop sound. When he stopped the vehicle, it dropped to the ground. The contact noticed that the front driver's side wheel was leaning at a sixty degree angle and the fender was bent outwards. The vehicle was currently parked on the side of the road. The dealer and manufacturer were not contacted. The failure mileage was 142,000.
I have some suspension related issues that have recently been diagnosed that are included in the NHTSA campaign # 11E022000 but when I type in my VIN# on your website it says there are no recalls for this item on my 2008 Acura TL. I have another diagnosed issue with the steering from your recall # 08V091000 and there is no listing for this recall on my vehicle on your website. I was told that I was losing power steering fluid due to intense heat and that the power steering hose is deteriorating. This is very dangerous for me to drive my vehicle, yet see the recall is for certain 2008 models. Who can help me with this? another diagnosed issue is the powertrain recall # 04V176000 that is also not listed for my vehicle. I am having problems with the gears and am worried about the safety of this vehicle. I have problems with the 2nd gear. I will be notifying Honda, on all these issues, but the public needs to be aware on the determination of "certain 2008" models.
My 2008 Acura TL's compliance bushings were found to be cracked. However, what makes me report this to the NHTSA is the fact that Acura's 2004-2008 TL compliance bushings consistently crack, posing a danger to the car's occupants, and any surrounding cars. The cracked compliance bushings pose a danger because it becomes possible for the lower control arm to come loose, causing the collapse of the respected wheel, posing a threat to traffic. On another occasion, a 2004-2006 Acura TL's wheel collapsed in the middle of a crowded street, and thankfully other cars were able to avoid the TL, however, a bigger issue could arise if this were to happen on a highway, or if a driver couldn't avoid the TL. NHTSA, please look into this issue. It's a pricey fix at dealers, and Acura should take this into consideration.
- Queens Village, NY, USA
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On 08/24/2014, few minutes after leaving my house, while making a left turn at a local intersection w/ speed < 10 mph, suddenly I heard this loud metallic noise, N I felt my car had dropped a bit. My car stopped right in the middle of street, N could't move at all. Lower ball joint had severed. Passenger front wheel is tilted outward at a 60 degree angle. Right front axal got pulled out of transmission. Car body damaged because all the unsupported weight placed on tilted wheel. There're witnesses, and my mom is w/ me at the time of incident. Had aaa towed it to the shop and since it was closed on Sunday, I had to wait till Monday to call them for quotes. I was gonna have my insurance taking care of it, but figured this has nothing to do with me, I didn't do anything wrong, N the car never had any major accidents. I did almost all A1B1 services at Acura dealer and mostly thomas Acura located in covina. I was there for service on July 16th, 2014, N the report they gave me never mentioned anything about ball joint. I called thomas Acura on Monday, 08/25/2014 regarding the incident, the guy name [xxx] wanted me to bring in the car so they can inspect it so they can determined who's at fault, but at the same time hinting me there's must be some sorts of impact causing this. I told him there's nothing on the street, and no other party/car has hit my vehicle. I had my car towed from the shop to the dealer N let them inspect it. I also sent Acura North America an email and stated the incident. The guy name [xxx] from thomas Acura called me back on 08/26/14, N told me that there's an impact, N I better have insurance info ready. I am pretty sure Acura N America is gonna take their side. There must be some sorts of defects but seems like there is nothing I can do. My family could be dead if this happened on a highway. Someone needs to do something about this. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While making a left turn, I head loud noise on the driver side. The car stopped accelerating. After I hit the gas pedal much harder, it started accelerating but very slowly. The movement felt like jerking movement. I stopped the car on the side of the road, and made an appointment at the Acura dealership. They found out that the front lower control arm bushings were cracked. Not replaceable under warranty, even though they acknowledged that all Acura have this issue, some at 35K miles, some at higher miles.
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- Chicago, IL, USA