This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is a 2008 Acura TL with 2000 miles. It had a "major engine failure" to quote the Acura dealer. A piston rod broke and destroyed the engine along with the oil pan. I was told this is extremely rare if ever that it has happened. I was also told this information was passed along to the highest levels of the Acura corporation. When the engine died I was on a busy road and had to be pushed into a parking lot. The car had to be towed 120 miles away since I do not live close to a dealer. I had to have someone drive me to the dealership to pick up a loaner car. I asked for a new car, instead I was told that I was only entitled to an engine replacement. This seems out of line considering the extreme damage the car suffered. If I were Acura, I would be concerned that this is either metal fatigue or human error in assembly. Either, would certainly call into question other cars that were produced on that assembly line.
- Newburgh, IN, USA
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- Newburgh, IN, USA