This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Acura TL. The contact noticed that the passenger side dashboard contained wide cracks. The contact was concerned that the air bag could deploy. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000. The VIN was not available.
Passenger dash above airbag, is cracked. The crack began as a single perforation, coming from the windshield direction outward, directly above where the airbag is housed. One day to the next it just appeared. It began with a single crack in July 2017, now in Nov 2017, an identical crack lays adjacent to the first, approx. 6 inches apart. I use a sunshade whenever I'm not utilizing a covered parking spot. I've never left my car without a shade during any hot days (leather seats get far too hot to sit on even wearing pants, let along shorts or skirts). I've taken my vehicle into 2 different Acura dealerships, who've quoted $2,000+ to replace, with zero help from Acura since there's not an active recall. I've had to restrict all passengers to sit in my back seat, which according to my grandmother, "is disrespectful & demeaning". the perforations are looking more like the sealant used to close a hidden compartment (airbag?) has worn out, and the airbag is close to exploding. I planned to upgrade to an Acura SUV last month, but it appears I'm now forced to resell to the dealership for $2000-$3000 less than the 2 failed deals due to valid concerns. I just can't phantom how Acura refuses to recall an obvious defect in their workmanship that puts so many of their own customers lives at risk. So many complaints of the exact same problem, but the costly remedy remains my problem to pay for 1 way or another?! with the rapid rate at which these cracks are growing and threatening the integrity of what's suppose to be a safety device, I may not have a choice of how to handle this soon. I can't afford to fix it and eating it by trading it in isn't something I can afford either.
Dashboard is cracked, affecting passanger airbags. Many 3rd gen TL's have this problem, which needs to be fixed please! happens overnight, and worsens. A defect from Acura.
- Spring, TX, USA
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The contact owns a 2007 Acura TL. The contact stated that the passenger side dashboard experienced multiple cracks where the passenger side air bag was located. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
The contact owns a 2007 Acura TL. The contact stated that the dashboard started to crack on the passenger's side. The vehicle was taken to a dealer where the mechanic stated that the entire dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 60,000. The current mileage was 93,000.
I recently purchased a 2007 Acura TL type S with 42378 miles on the odometer. Upon getting home, I found out that the dashboard was cracked in three (3) places. Fortunately for me, the car was still under warranty so I took it in to Acura dealership to get the dashboard replaced. While at the dealership I found some other customers with the same issue. I later found out that this was common problem with the Acura TL especially in the southern states. Another issue I'm experiencing is with the 3rd gear which I also found out to be common with the Acura. Sometimes while driving, the stick would not go into 3rd gear smoothly or sometimes it just pops out of the 3rd gear. The third and final complaint that I have read about and starting to experience is rattling. The interior cabin of the car though quiet from exterior noise seems to be making some noise of its own from the inside starting with the windows. I hope someone at Acura is aware of these problems and is dealing with the issue. Beside that, the car seems to be a fine piece of steel.
I own a 2007 Acura TL-navi. The front doors of the car are large and heavy. The part or parts of the door hinge mechanism which are supposed to hold the front doors in the open position when entering or exiting the vehicle appear to be under-designed for their intended purpose. As a result, the doors often close unexpectedly with significant force, and can seriously injure a hand or leg. The problem is especially severe when the car is parked in an uphill position, as the force of gravity causes the front doors to slam shut. I request that NHTSA require the manufacturer to re-design the hinge mechanism (or other parts that are defective) and offer them to owners at no charge.
A D V E R T I S E M E N T S
- Pembroke Pines, FL, USA