This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has constant shimmy in steering wheel. Acura refuses to fix car under warranty saying it is a characteristic. After having the car inspected by a Honda dealer the car is found to have a bad axel. The repair order and information was faxed to the product mediator at american Honda who contacted the district parts manager who says that he refuses to fix the car because its a characteristic. The car was inspected by a trained Acura mechanic at the Honda dealer. Acura refuses to fix the car which could result in a crash.
- Spokane, WA, USA
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- Spokane, WA, USA