This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ball joint purchased from Napa Auto Parts #260-1791was defective. Nut supplied with ball joint was too small. This caused the ball joint to separate from the steering knuckle. After driving a very short distance the front end of the car collapsed, causing the front axle to break. The car fell on the front fender damaging it. This is the same problem reported in 2011. [XXX] This is a serious safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Yonkers, NY, USA
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- Yonkers, NY, USA