My fuel pump is knocking, shaking, causing my car to cut off, and causing the vhs light to come on which is a signal that my brakes are being effected. The staff at carland Acura played games with me on the phone when I told them there was a recall regarding this problem. They kept putting me on hold and transferring be from one department to another. The manager, [xxx], argued with me stating that their was no recall on the fuel pump/fuel system because he had already researched it. Can someone help me with getting my car repaired. I have small children that I have to Transport in my vehicle. Can someone make a dealership, Acura, or Honda accountable for my vehicle so that I can travel safely. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Loganville, GA, USA

The contact owns a 2005 Acura TL. Immediately after the vehicle was purchased in November of 2007, it began idling roughly and the engine vibrated. A few months later, while driving approximately 60-65 mph, the vehicle stalled and would not restart. Approximately 15 minutes later, the vehicle restarted and the contact drove to his residence. Later that week, the vehicle was driven to the dealer for a diagnostic and they stated that the failure was due to build up in the fuel injector. The vehicle was not repaired. The contact also noticed that the vehicle would crank slowly in the mornings. He returned the vehicle to the dealer and they stated that the battery was defective. The battery was replaced; however, the failures persisted. The oxygen sensor, fuel ratio sensor, and the alternator belt were all replaced. After the most recent repairs, the vehicle stalled again and has not been repaired since. The VIN was unknown. The current mileage was 41,000 and failure mileage was 37,000. Remailed 12/05/08

- San Francisco, CA, USA