This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My dashboard had a small crack and it just got worst. More cracks on the front passenger air bag area which iis scary. I dont if it will trigger for the airbag to go off. I will try to call Acura if they can do someting about it.
Dashboard developed a crack that quickly grew very large directly above the passenger side seat, airbag area on the dash. This is causing the airbag warning light to illuminate at times while driving. In the event of a crash?? big, cause for concern. Acura contends this is not an issue or cause for concern that this equipment in this expensive vehicle is failing. They are still trying to turn a blind eye and deaf ear to this situation, refusing to repair or acknowledge.
After getting in my vehicle in the morning noticed that the entire dash board on the passenger side had cracks both vertically and horizontally going from 2 to 12 inches in length. Have been using a sun shade for the entire ownership of the vehicle (only owner), and once a month protect the dash with armor oil.
I am an owner of a 2005 Acura TL that I purchased with 5,000 miles on it in 2007. This is my second TL and third Honda all purchased through the Acura dealer. My vehicle has been kept in mint condition and has always been serviced by montgomeryville Acura in pa. In August of 2014 I noticed a large crack in my dashboard that ran along the front passenger side airbag area. A week later my airbag light came on and stayed on for 2 days without anything in the passenger side seat. It now randomly comes on at anytime during the day. I live in the North and have always kept a windshield cover on when not driving to protect my leather seats. I never used any type of product on the dashboard just wiped it with a clean towel to keep the dust off. I had no idea that this would happen to a 35,000 dollar Acura TL dashboard. Reading several post it is a very common occurrence among 2004 - 2007 Acura TL owners. I am extremely upset and very concerned about the possibility of airbag failure if the situation arose. I am considering legal action but would first like to see if this can be settled through good faith with Acura.
I just recently brought my used Acura TL 2005 with 103K miles on it. When I brought the car the dashboard was in perfect condition until a week later, which is today I woke up and found my dashboard to have 3 large cracks on it. One on passanger side airbag, middle and the driver side dashboard. It looks ugly and cheap now and when I searched on google of what have caused this to happen I found hundreds of people with the model of 2004 to 2006 TL having same issue and cracks on same places shocked me and hearing how Acura is not recalling these cars or repairing them for free. The cost of new dashboard is $2,000 and I am a college student and I don't think it is fair for me or anyone else to pay for the damage which we had no fault of it.
- Brooklyn, NY, USA
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The contact owns a 2005 Acura TL. The contact stated that the dashboard was cracked in four different areas. The contact mentioned that one of the ares was close to the air bag, which could cause possible exposure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 178,000.
My leather dashboard on the inside of my car is about 50% covered with cracks. The cracks also run on top of the area where the airbag pops out. This is a major safety concern for me along with many other people that have the same problem. I have never seen this condition on any car, and would expect not to see it on such a high end vehicle like my Acura TL. The dashboard should not be cracking at all. This should be an automatic recall item, especially because of the safety concerns. Please address this promptly. It is a shame that the dealerships say that this is natural wear and tear. If there is a airbag underneath it, the item should be recalled.
I have 2005 Acura TL I've owned it for about 7 years. Went out today and found a crack on the passenger's side dashboard. Approximately 6 inches long, along the passenger's front airbag. Now the airbag warning light remains on. I bought the car with 64000 miles on it and it now has 116,000. I've kept the service up on it and she's been babied since I bought her. No armor all on it at all. I'm so disappointed. I just replaced the timing belt, the rack and pinion, rear breaks/rotors, and now this. I really thought this car would last me. Now, I've suffered trade in value damage because of a manufacturing defect. How can Acura not consider this a safety issue? my airbag warning light is on!
My 2005 Acura has developed 2 very severe cracks in the dashboard surrounding the airbag on the passenger side of the vehicle. I am not sure how this will affect the performance in the event of an accident.
Almost overnight cracks in the dashboard developed running from windshield to passenger compartment in direction. There are six cracks the longest being about a foot in length. In the heat of the day all of the cracks seem to seal back up but immediately reappear when the passenger compartment cools down. To be specific the longest crack runs windshield to compartment on the passenger side of dash. Two smaller cracks run from windshield to center speaker and speaker to compartment. Two more run from windshield to instrument panel. Again all seal in extreme daytime heat.
My vehicle when it's at my personal address is always garaged and when it's at my work I have a windshield shade in the vehicle. Now on May 3, 2014 which in my garage there was a crack on my dash board. I read on line that this seems to be a defect in Acura model TL's from 2004- 2007. This is too much of a coincidence that Honda would agree to pay for some TL owners and not others. I believe this is a defect that Honda needs to honor.
The dashboard on my Acura TL 2005 cracked & they did replace my dashboard with "good will". my paint started fading all over my car & they would not do anything about the paint. The paint started fading at 95,000 miles. I have contacted Acura's headquarters, sent letters & pictures & they said they will not do anything about it! the only reason they replaced my dashboard they said was to try to get my business! then they proceeded to say that because I only have owned 3 Acura I was not a loyal customer so they would not do anything about my paint! I had my car painted at a local business in town! I will file another complaint about my 2004 Acura TL. That dashboard has so many cracks that I stopped counting. I sent pictures to headquarters but they said it was too old!!!
Cracked dashboard over airbag on passenger side in which there are post and complaints of the same exact crack in the same location on the Acura TL 2005 and a few other years! I have another that just came up today 2-20-14 of a crack down the center into the speaker on the dash. This is a hazard as it is over the airbag and can cause severe damage and this should be recalled and fixed by Acura!
My dashboard are cracking over night. It was first one small crack and now I have 3 area that have crack. This all happen within a week! the crack are getting bigger as day go by. One of the crack is over the airbag and I feel unsafe. There are some plastic on the dash and if there was an accident, fear those particle may fly at me. I did my research and may Acura TL model from 2004-2008 have this same problem. Some had this issue at early as 20,000 miles.
A crack in the dash on the passenger side at the airbag was noticed the summer of 2012. It started out small and eventually ran the entire length of the dash. Since that day several more cracks on both sides have appeared during different times of the year. Heat causes the cracks to close making it difficult to see them and open up when the weather or interior is cooler. Yesterday the 6th crack appeared, this on the other side of the passenger side airbag. The entire airbag compartment on the passenger side is visible with both sides outlined by cracks. Heat alone is not causing this as the last crack was noticed in 40 degree weather. With the airbag on the passenger side having cracks I am worried that the dash is unstable and could break off during a crash and become a dangerous piece of debris when (if) the airbag is activated in a crash. I am also worried that the passenger side airbag will not activate due to the damage to the dash.
The dash on my 2005 Acura TL has started to crack and I am afraid it getting too close to where the passenger side airbag deploys. There are numerous complaint about the dash cracking online. This to me see like a major concern god forbid if I am in a wreck with a passenger. I went to my local dealership and they rejected the claim to fix this problem which is very upsetting since is either garaged or parked in the shade and this still happened.
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- Oldsmar, FL, USA