This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Incidents started occurring immediately after purchase of car. Trunk lid springs do not have sufficient tension, such that when we open the trunk on even a slight hill the trunk lid may stay up for a few seconds, but slams shut either immediately, after something of weight is put in the trunk, or if a breeze comes up. This has occurred several times to my wife and me, resulting in the trunk lid hitting our head or spine with sufficient force to cause significant pain and a wound. If this happened to a young child, it could result in serious injury. Acura replaced one spring with a stronger one, but that has done almost nothing to help. The service manager at the dealer also checked other '05 Acura TL models and they did the same thing. He acknowledged it is a safety issue and said he would report it to Acura. The dealer was unable to make any further adjustments to the springs. I complained to Acura customer service and they acknowledged they have had similar reports. However, they said they did not have a sufficient number to justify a recall or to even come up with a solution. Thus I am contacting you. This is definitely a safety hazard and appears to apply to all 2005 Acura TL's (at least a representative sample at the dealer). We now have to hold up the trunk lid with one hand while putting anything in the trunk while on even a slight incline.
- Loomis, CA, USA
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- Loomis, CA, USA