This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Acura TL. The contact replaced four sets of Bridgestone tires, size P23545R17 (na) due to inner tread wear. The dealer informed him of technical service bulletin number 05-050, dated January of 2006. The bulletin stated that the 2004 Acura TL can only use Bridgestone turanza EL42 tires. The contact feels that Acura should have informed their customers of the required tires for the vehicle at the time of purchase. When the contact replaced the tires, he requested that the manufacturer assist with the cost; however, they refused and insisted that the vehicle had after market tires. The dot number was unknown. The failure mileage was 12,800 and current mileage was 39,400. Updated 4/21/08 the consumer stated tires were replaced with falken ziex ZE512 P235/45R17 on 09/05 and 01/07. The consumer further stated the last incident the tires were replaced by Bridgestone turanza EL42. Updated 04/21/08
The Michelin tires failed on rear of front wheel after 2500 mile road trip. Tires were inflated to 38 psi as recommended by car manufacturing wheels were E in alignment. Belts appeared to have failed as evidenced by wear pattern. Michelin and their dealers indicated there was no warranty of any sort on their xgtz tires. Therefore, they will not warranty anything about the tires. The tires were available for inspection.
This complaint is in reference to the Bridgestone turanza el 42 tire supplied as original equipment on the 2004 Acura TL. This tire is totally unsuitable for the vehicle and is unsafe for the intended conditions. Although it is rated ms as an all season tire, it can not maintain even minimal traction in light snow. Also, as the tread wears, it show significant tendencies to hydroplane in any amount of standing water. The flat spotting also creates distracting vibrations during cold weather. This vehicle is unsafe to drive with this tire installed, yet Acura and Bridgestone refuse to acknowledge or address the problem unless directed to by NHTSA.
The contact stated vehicle had a blow out. The three remaining tires were bald and needed to be replaced as well. The blow out occurred on the right rear of the vehicle. There was vibration before the blow out. The spare tire was in place at this time. The tire were not covered under warranty. The tires have been maintained regularly. The complete tire size is P235/45/17.
During routine oil change on our 2004 Acura TL at 12,000 miles, excessive tread wear was noted by Acura mechanic on front oem Bridgestone turanza EL42 tires. Tire size is P235/45R17 (this complaint form did not have the correct size option to select). Said tires should be replaced. Finding it hard to believe these tires would last only 12,000 miles, we got a 2nd opinion by a non-Acura garage and they agreed tires were worn and should be replaced. Acura said premature wear was most likely due to "front end being out of alignment" or possibly "wrong tire pressure" (later found not to be the case when Acura replaced the tires). No mention of any problems with tires themselves. Trusting Acura's experience and expertise, we purchased and had them install two new el42S. Since then, we have learned that we are just one of many to have quality and safety problems with these tires. Read the many bad customer reviews/ratings reported on www.tirerack.com (enter "2004 Acura TL" in the "shop for tires" section, and read "tire reviews for this vehicle"). luckily, we have not experienced the poor traction, hydroplaning, noise, flat-spotting, etc that others have experienced.
- Olympia, WA, USA
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My 2004 Acura TL came equipped with bridgrstone el-42 turanza tires. Although we have not had an accident, these tires hydroplane like crazy and have zero snow traction and control. They are so bad that we paid to have all 4 replaced at 20,000 miles. I now find that this is a very common issue with this tire, although our dealer claims otherwise. I feel that these tires are patently unsafe and Acura or Bridgestone should recall and replace them.
A D V E R T I S E M E N T S
- Melborne, FL, USA