This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brand new Acura TL 2004 (vibration )Bridgestone teranza tires EL42 flat spotting. Acura national customer service notified, has had several complaints fail to do anything. Many users complaining see edmunds.com new model 2005 no longer uses Bridgestone changed to michelins. Dealer no help.
My car has been to the dealer twice for replacement tires due to vibration throughout my car. The second time my tires were replaced with the updated EL42, and the vibrations still persist, along with the fact that the car now pulls to the left. When I called criswell Acura of annapolis, I was told that the pulling to the left was not an alingment problem it was a tire pressure issue. So I took my car back to the dealership and they properly inflated my tires. And of course my car still pulls to the left.
I have a 2004 Acura TL with 2000 miles on it. It has been at the dealer twice for 7 total days, trying to correct a vibration between 45 and 60. It is also evident at 75-80. Vibration is felt in seat, steering wheel and pedals dealer replaced front tires twice and front rims once. We still experience the vibration frequently. I contacted Honda of America. The representative informed me that this was a torque converter problem known for approximatel 4 months. I asked about returning the car and was told I was not going to get my money back. He stated that engineering is looking at modifying engine mounts. I told him that was only masking the problem. He stated all 04 and 05 models have the problem! I was floored they knew it and were still pushing cars out the door and the dealership was blaming the problem on tires. I asked about inherent vibration impact on the life expectancy to the driver train seals and bearings. The Honda of America representative became very rude. I got his name and hung up. Not what you would expect from Honda or a $35K car! the dealership service centerwas appalled that Honda America stated there was widespread problems with the torque converter, stated they never heard of it and insisted this is a tire issue! it is desheartening to get two different stories. I believe the tire story gives the Honda corporate offices some relief of liability by leveraging off of Firestone for defects. Should the torque converter be openly pursued as the culprit and johnq. Public knowing about it, this could be a drive a costly recall funded from the pockets of Honda of America!
The vibration in the Bridgestone EL42 turanza tires on 2004 Acura TL resulted in accident in February 2004 and $1500 worth of undercarriage damage. Flatspotting and vibration in tires caused loss of control of the vehicle when attempting to stop the vehicle in inclement weather. Flatspotting and vibration started 1 week after purchase of vehicle. Have documentation of numerous attempts to get the problem resolved by dealer, but dealer was complacent in dealing with the issue thus resulting in the aformentioned accident. Loss of control caused vehicle to end up in oncoming traffic lane almost resulting in head on collision. Car slid into curb causing the 1500 damage. Tires have been replaced with Michelin Pilot sport tires. America Honda/Acura and Bridgestone needs to be held accountable for their complacency in dealing with this issue. Please investigate quickly as lives can be at stake.
- Scotch Plains, NJ, USA
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Vibration and shaking of steering wheel during normal driving. Replacement of the tires and numerous rebalancing have had no effect. Acura dealer is not responsive and Acura customer care has informed me this "a charateristic of the car" while at the same time admitting that "we have received numeous complaints about steering wheel vibration and our engineers are investigating the problem" I was also told there we was no timeline for resolution. Given the situation, I am growing concerned about the handling and stability of the vehicle in its current state. Acura has admitted there is a problem but has not fully disclosed the details. I am also worried because this seems to be a widespread issue affecting many TL owners given the number of web forums I have visited on the subject.
While driving 50 mph vehicle vibrated with such a force that consumer had to slow the speed down to almost a stop to get vibration to stop. It occurred mostly in the mornings when vehicle just started out. Consumer took the vehicle to the dealer, who said that it was a tire problem and not a mechanical defect. Consumer then put on a set of Bridgestone turanza EL42 tires which were the same tires that were on the vehicle. The next day the same problem occurred at the same speeds. In other words, nothing changed.
Consumer noticed that after having the tires rotated at 10,000 miles and while driving at 60 mph vehicle vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and pulled over. The vehicle was taken to the dealer for inspection, and mechanic determined that the tires needed to be replaced due to tread separation.
EL42 bridgestones that came with my new 2004 Acura TL are unsafe. They flat spot and hydroplane in the rain. The tires are very unsafe in rain and they are considered "all season" they are not all season in my opinion. I lost control on a number of occasions with the EL42 bridgestones because of hydroplaning. The faltspotting causes the tires to vibrate and bounce until they warm up. The car came with the original pvc type (early build) and the dealer refused to put the new "tu@" on my car. Ratings on this tire are terrible as shown on "tirerack.com" Acura dealer refused to replace my EL42 pvc original tires with acceptable safe tires. I have no choice but to put Michelin Pilot sport all seasons on my car quickly because I do not feel safe driving this car with the EL42. Please advise- I know many people with the 2004 Acura TL are unhappy with the EL42's that came with them. The EL42's are unsafe in the rain and snow they are not all season and should be investigated agressively before people lose control and get in accidents.
This complaint refers to the original equipment tires (Bridgestone el-42, 235/45-17 93W ) supplied on the 2004 Acura TL with 6 speed manual transmission. After just a short time I have found this tire to be entirely unsafe and unsuitable to this vehicle. I believe that both Acura and Bridgestone should be held responsible for replacing this tire on all existing vehicles. This tire exhibits unsafe characteristics in wet weather, with noticeable drift and hydroplaning in any amount of standing water, even as little as 1/16 inch. In heavy rains, even with no standing water present, the tire seems incapable of dispersing water as quickly as it falls, again leading to vehicle instability. From a ride quality point of view the tire is also unsatisfactory in that it flat spots every morning, especially in cool weather but even in warmer weather as well, leading to vibrations in the initial miles of any drive. It is also especially harsh over roadway expansion joints, and is so loud on concrete pavements that it poses a safety hazard due to driver fatigue induced by the continuous noise. I also understand that there may be an issue regarding the rating as an "all season tire" with many owners reporting that this tire is virtually useless in any kind of snow conditions.
I've purchased the 2004 TL on October 2003. Since the very beginning, the car would constantly vibrate at higher speeds (primarily at 55+mph). Took the car to the dealer for wheel alignment and balancing. The problem didn't go away. Six months later, Acura replaced my bridgstone tires with a new re-fromulated tires. As a result, the vibration felt at higher speeds weren't as severe (though still present). After driving for a month, the same level of vibrations at higher speeds returned. I've been attempting to resolve the issue with my dealer and Acura for 8 months now, but as of today, no resolution has been forthcoming. Vibrations felt at 55+mph, is a serious safety issue and I believe Acura should be more proactive in resolving this matter.
No accident tires, over drive, quick to pull to the right is a big saftey fault. I feel there are all problems related to the horsepower, front wheel drive, transmission, and humming and vibration through out the car and most notable at speeds between 50-60mph.
This complaint referred to the original equipment tires (Bridgestone el-42, 235/45-17 93W ) supplied on the 2004 Acura TL with 5 speed automatic transmission. After just a short time I have found this tire to be entirely unsafe and unsuitable to this vehicle. I believe that both Acura and Bridgestone should be held responsible for replacing this tire on all existing vehicle. This tire exhibits unsafe characteristics in wet weather, with noticeable drift and hydroplaning in any amount of standing water, even as little as 1/16 inch. In heavy rains, even with no standing water present, the tire seems incapable of dispersing water as quickly as it falls, again leading to vehicle instability. From a ride quality point of view the tire is also unsatisfactory in that it flat spots every morning, especially in cool weather but even in warmer weather as well, leading to vibrations in the initial miles of any drive. It is also especially harsh over roadway expansion joints, and is so loud on concrete pavements that it poses a safety hazard due to driver fatigue induced by the continuous noise. I also understand that there may be an issue regarding the rating as an "all season tire" with many owners reporting that this tire is virtually useless in any kind of snow or ice condition. I have tried to resolve this issue with both Acura and Bridgestone to no avail.
New Acura TL. Vibration at most speeds; odd shifting of the automatic transmission. Reported to ed voyles (dealer). One service (rebalance tires) didn't help. Talked w/ fred at Acura carland (friend's dealer), who supsects a fix for this and many other issues. Fred reports that most owners report similar (and additional) problems.
Traveling on the interstate, the car lost traction and began to fish tail down the road as left and right front tires lost grip with the road intermittently back and forth. There was some very minor puddling in the ruts on the highway and it was raining lightly on and off. The onboard vehicle stability systems (ABS, vsc) did not activate. The vehicle speed was within speed limits and consistent with other vehicle speeds on the highway at the time. The vehicle is equipped with Bridgestone turanza EL42 tires.
Vibration and shaking of steering wheel due to vibration and unbalanced feeling from front tires. It seems that the front wheels and/or suspension have problems that cause them be unbalanced and make driving feel uncontrolled.
Bridgestone turanza el-42 tires that are oem on my new 2004 Acura TL have serious problems with "flat spotting". this perfect car runs like a flintstone car until tires warm up and round out. Acura is replacing with same brand and model tires that are supposed to be fixed.
Tire vibration. At about 50 mph, the tires cause the entire car to vibrate. This continues at all highway speeds and does not seem to go away. I have contacted Acura several times and Acura's engineers 'are looking into it'.
Severe vibration from the factory installed Bridgestone turanza el-42 tires on my new 2004 Acura TL. The vehicle has only 1400 miles on it and has been to the dealer four times for the flat-spotting in the tires. I am concerned that these are not safe. Acura of dayton, Ohio, Acura corporate and Bridgestone say they is nothing they can do. Other 2004 Acura owners have filed complaints with Acura and there are many who have complained on various internet sites including one called tire rack.
Acura 2004 TL VIN [xxx] is a problem with the Bridgestone tire a vibration from flat spotting. Acura is aware of this on a number of vehicles. They say that there will be a fix for it soon. I am concerned about the safety of the vehicle tires. The tire problem is with many of the Acura 2004 Tls. I think the delay is not good. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Mauldin, SC, USA
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A D V E R T I S E M E N T S
- Boynton Beach, FL, USA